Supplier Quality Technician





We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.





Job Description

Job Responsibilities:

• Assist with supplier performance monitoring, including obtaining supplier data, surveys, certifications, and other required information and coordinating follow-up communication with suppliers.
• Gather, compile, and trend supplier quality data, including supplier-related nonconformances, quality issues, field actions, complaints, and other applicable performance information.
• Prepare clear, accurate, and professional written communications, summaries, trackers, and documentation for suppliers and internal stakeholders.
• Support Supplier Corrective Action Requests (SCARs) by tracking supplier responses, corrective actions, due dates, and completion status and following up on outstanding activities.
• Review, organize, and maintain supplier quality documentation, including certifications, audit documentation, part qualification records, supplier evaluations, and other applicable supplier records.
• Create and maintain supplier records within applicable quality systems and databases, ensuring documentation is complete, accurate, and current.
• Support supplier qualification, approval, and periodic evaluation activities by gathering, organizing, and maintaining required supplier documentation.
• Support preparation for supplier audits and assessments by gathering supplier records, quality history, performance data, and other applicable documentation.
• Track corrective actions resulting from supplier audits, assessments, supplier quality issues, and other supplier-related activities.
• Assist with investigations and corrective actions associated with deviations, nonconformances, and other quality issues involving supplier-provided materials or services.
• Support root cause investigation activities by gathering records, data, supplier information, and other documentation needed to evaluate supplier-related quality issues.
• Support maintenance and monitoring of supplier quality agreements, including tracking agreement status, review dates, and required documentation.
• Maintain supplier quality metrics, trackers, reports, and dashboards used to monitor supplier performance and quality activities.
• Participate in supplier quality improvement initiatives, cross-functional quality meetings, training activities, and other continuous improvement projects.
• Perform assigned activities in accordance with applicable procedures, quality system requirements, safety requirements, and company policies, including applicable RCRA hazardous waste handling requirements.
• Perform other duties as assigned.

Education and Experience:

• High school diploma or GED.
• Two or more years of experience in a quality, supplier quality, laboratory, or other relevant technical role.
• Knowledge of Quality Assurance practices, quality documentation, and sampling methods.
• Strong written communication skills, including the ability to clearly, accurately, and professionally document quality information, summarize data and findings, and communicate with suppliers and internal stakeholders.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Ability to organize and manage multiple assignments, priorities, and due dates.

Preferred qualifications include:

• Experience in Quality Assurance or Supplier Quality in a high-speed or regulated manufacturing environment.
• Familiarity with supplier qualification, supplier performance monitoring, SCARs, nonconformance investigations, audits, part qualification, and corrective action processes.
• Experience using quality systems, enterprise resource planning systems, databases, and applicable company systems, such as SAP and Datalan.
• Experience gathering, trending, and presenting quality or supplier performance data.
• Experience with testing and measurement equipment.

Basic Knowledge and Skills:

• Written Communication: Demonstrates excellent written communication skills and prepares clear, concise, accurate, and professional quality records, summaries, and correspondence.
• Documentation Accuracy: Applies strong attention to detail when completing, reviewing, and maintaining quality records and supplier documentation.
• Organization and Follow-Through: Effectively manages multiple tasks, tracks due dates, and follows up on outstanding supplier and quality activities.
• Problem Solving: Applies basic knowledge of root cause analysis, nonconformance, and corrective action processes.
• Data Management: Collects, organizes, trends, and presents supplier quality and performance data clearly and accurately.

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