Senior Manager, Global Transportation Process & Transformation

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Job Function:

Supply Chain Deliver

Job Sub Function:

Transportation Services

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America

Job Description:

Johnson & Johnson is currently seeking a Senior Manager, Global Transportation Process & Transformation to join our Global Transportation and Trade Operations team in New Jersey. This hybrid role may require up to 20% travel and reports to the Director, Global Transportation & 3PL/4PL Excellence.

The Senior Manager, Global Transportation Process & Transformation is accountable for the end-to-end ownership, design, deployment and continuous evolution of global transportation processes and capabilities.

This role translates transportation strategy and business requirements into scalable operating models, integrating process, technology, data, external partners and organizational change across global and regional operations.

The Senior Manager will initially play a leading role in the deployment and stabilization of Global Transportation Strategic program(s) and eventually own and support broader transportation transformation priorities, process optimization and strategic supplier initiatives as the organization and operating model evolve.

The role serves as a global transportation subject matter expert and process owner, ensuring new capabilities are effectively designed, deployed, governed and transitioned into sustainable business-as-usual operations.

Key responsibilities:

Global Process Ownership & Governance: Own and evolve assigned global transportation processes, standards and operating models. Establish governance, decision rights, controls and performance expectations; identify process gaps and translate business needs into sustainable global solutions; and govern exceptions through clear business rationale, risk assessment and appropriate approval.

Transformation & Capability Deployment: Lead the operational integration and deployment of major global transportation transformation initiatives, including the Global Transportation Control Tower and future capabilities. Integrate business process, technology, data, change management, site readiness and external-provider activities; confirm operational readiness; resolve and escalate risks to readiness, resources, scope, cost or business continuity; and transition new capabilities into sustainable base-business ownership and governance.

Strategic Supplier & Ecosystem Integration: Partner with 3PL/4PL, technology and transportation providers to integrate external capabilities into global processes and operating models. Support strategic supplier governance, performance improvement and capability development; translate business requirements into clear partner expectations; resolve systemic gaps; and simplify interfaces, strengthen accountability and improve value across the transportation partner ecosystem.

Continuous Improvement & Future Transformation: support continuous improvement using performance insights, operational feedback and structured problem-solving. Assess emerging business needs and required changes to processes, capabilities, technology and operating models; serve as a transportation subject matter expert for future enterprise and supply-chain transformation programs; and build reusable standards and methodologies that avoid program-specific operating structures.

Cross-Functional Leadership: Lead a small team of transportation process and deployment subject matter experts and coordinate matrix resources across Transportation, Technology, Data, Procurement, regional teams, sites and external partners. Align senior stakeholders, drive timely decisions, provide visibility of priorities, risks, dependencies and actions, develop organizational capability, and transfer knowledge from transformation programs into the base business.

Measures of Success: Deliver standardized and scalable global transportation processes with clear ownership and governance; operationally ready transformation capabilities with effective adoption and sustainable transition; measurable simplification, standardization and performance improvement; clear accountability, decision rights and…