Director, Contracting Systems, Governance and Operations

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Position Summary

The Director, Contracting Systems, Governance and Operations is the architect and operator of the enterprise contracting ecosystem. The role owns the strategy, governance, technology enablement, process design, knowledge management, and operational performance of the contracting function. It unifies two mandates under one accountable leader: the Contract Operations team that runs the contracting backbone today (templates and template governance, playbooks and fallback guidance, Icertis administration, legal intake and escalation, reporting, and facilitator enablement) and the enterprise transformation to a single, integrated, AI-enabled contracting ecosystem.

The role partners across Law, Procurement, Enterprise Technology, Data & AI, Finance, Compliance, and business functions to deliver a scalable, data-driven contracting model that improves speed, consistency, risk management, and user experience across the contract lifecycle, from intake through execution and post-signature management.

This position is ideal for a leader who combines contracting operations depth with transformation, technology, and data judgment, and who can build the enterprise contracting capability from the ground up while keeping today’s contracting operation running.

Key Responsibilities

Lead Contracting Transformation

• Own the enterprise contracting transformation roadmap, driving simplification, standardization, and digital enablement across the contract lifecycle, including single-door intake, automated routing, template-driven drafting, AI-assisted redlining, escalation management, approval and signature controls, and contract data extraction.

• Serve as process owner for the enterprise contracting lifecycle, establishing workflows, decision rights, routing rules, service models, controls, and performance standards, and define risk-tiering thresholds and review SLAs.

• Build and lead the enterprise contracting transformation program team, establishing the structure, roles, and operating cadence needed to move from design to delivery.

• Onboard Functional Delivery Owners and the attorney towers to the new model: contract type and PO inventories, routing rules and risk criteria, template and fallback submissions, and retirement of legacy intake channels and shadow templates.

• Lead change management, training, and adoption across Law, Procurement, and the business, including third parties that contract on BMS’s behalf, such as CROs.

Lead AI and Digital Contracting

• Lead deployment and governance of AI-enabled contracting capabilities, including intelligent intake, contract drafting, redlining, escalation management, knowledge management, and continuous learning, building on the AI enabled redlining rollout.

• Manage the relationship with the contracting technology vendor and Technology teams, including requirements, architecture, data and security considerations, pilots, and go-live readiness.

• Own the integrated contracting technology roadmap across BMS Claude, Icertis, Databricks, SAP, Ariba, DocuSign, third-party risk management (TPRM) processes, and contract repositories and data products.

• Own vendor and budget strategy for contracting technology and service providers, including performance, cost, and contract management.

Lead Playbooks, Templates, and Governance

• Maintain enterprise contracting playbooks, decision frameworks, fallback positions, approval authorities, and governance standards (such as the MSA and CDA playbooks) to enable consistent and scalable contracting.

• Own the single governed template library, template selection guidance, and the change-control process for template and fallback updates, including the monthly template-improvement sweep that flags high-churn language.

• Set standards for capturing SME dispositions and converting them into fallback positions and counterparty-history guidance, so that prior decisions are governed and reused.

• Lead facilitator enablement through training, job aids, and guidance that make Procurement facilitators self-sufficient and reduce unnecessary legal escalations.

• Own contracting policies and guidance, including the Global Contracting Hub content, in coordination with Procurement, Finance, and the legal and compliance teams that interpret the requirements.

Lead Contracting Operations

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