Senior Lead - Software Product Manager

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Work Schedule

This is a full‑time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. in your time zone. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.

RESPONSIBILITIES

• Product Ownership: Serve as the product owner for a defined product area, responsible for defining strategy, creating roadmaps, and driving product adoption that impacts company goals.
• Strategic Vision: Develop and execute a clear product vision that aligns with business objectives, with a strong understanding of current state and future needs.
• Cross-Functional Leadership: Work across departments (Engineering, Data, Cloud) to manage dependencies, align teams to roadmaps, and drive initiatives to resolution with minimal oversight.
• Stakeholder Collaboration: Partner with internal teams and external customers to gather requirements, harmonize strategies across multiple customer needs, and influence customer planning.
• Metrics & Accountability: Define, track, and report on key performance indicators including adoption rates, customer satisfaction, and other business-critical metrics.
• Mentorship: Begin mentoring peers and colleagues, contributing to the growth and development of the product management team.
• Decision Making: Navigate ambiguity with confidence, making sound decisions that help teams move forward with clarity while knowing when to escalate to accelerate resolution.
• Communication: Deliver outstanding written and verbal communication to a diverse stakeholder audience, including C-level executives, product teams, and technical stakeholders.

MINIMUM REQUIREMENTS

• 12 or more years of related experience with a Bachelor's degree; or 8 years with a Master's degree; or a PhD with 5 years of experience.
• 5 or more years of experience working in Agile environments with cross-functional teams.

ADDITIONAL JOB STANDARDS

• Current or previous Labcorp experience.
• Proven track record of owning product areas and delivering results that directly impact business outcomes.
• Demonstrated ability to lead teams through ambiguity to clarity.
• Radical thinking paired with strong execution and envision a world different than the status quo with the ability to articulate a clear path to get there.
• Strong cross-customer collaboration that harmonizes strategies and needs of multiple customers.
• Self-motivated and proactive, with demonstrated creative and critical thinking capabilities.
• Innate capability to lead teams, directly and indirectly, through ambiguity to clarity.
• Demonstrated ability to develop and execute a strategic vision for technology products.
• History of making sound strategic decisions around internal and third-party technology products.
• Proven track record of collaboration with diverse stakeholders, leading to successful product outcomes.
• History of establishing high-trust relationships with open communication.
• Experience leading and motivating empowered product management teams with a clear focus on delivering business value.
• Strong technical acumen with the ability to translate complex requirements into actionable development plans.
• Excellent communication and stakeholder management skills.

Working Conditions

• This role is remote.
• Occasional travel to other locations, conferences, and training events may be required.

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