Manager, External Engagement

Career Category

Corporate Services

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. Amgen is advancing a broad and deep pipeline and portfolio of medicines to treat heart disease, obesity and obesity-related conditions, rare diseases, inflammatory conditions and cancer. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Manager, External Engagement

What you will do

Let’s do this. Let’s change the world. In this vital role you will play a pivotal role in ensuring seamless operations across our media relations, social media and digital communications teams. This is a unique opportunity to contribute to a hard-working team, harnessing your operational expertise to support Amgen’s highest-priority external communications and engagement initiatives.

To achieve their goals, the Manager will collaborate with numerous internal cross-functional teams, agency partners and vendors. This position reports directly to the Executive Director, External Engagement, operating as a self-starter while working on a collaborative and impactful team. This position can sit remotely in the U.S. and does not need to be based in Thousand Oaks, CA. East Coast working hours are preferred.

Responsibilities:

• Support the media relations, social media and digital communications teams in day-to-day operations, ensuring smooth coordination of activities across external engagement

• Supervise the Corporate Affairs material review process and system to ensure compliance with company standards and regulations, including maintaining the training program

• Distribute Amgen global press releases

• Prepare comprehensive media, social and digital monitoring and performance reports around key company news and campaigns

• Manage contracts and relationships with external engagement vendors across media, social and digital; assess and recommend new vendors and opportunities for consideration

• Work closely with a wide variety of teams within Corporate Affairs and cross-functionally

• Lead integrated external engagement metrics and reporting across media, social and digital channels

• Develop executive briefing materials and integrated external engagement plans as needed

• Manage the external engagement budget, purchase orders and invoices

• Identify and assess emerging industry trends, earned media outlets, social platforms and digital communication technologies to ensure Amgen remains at the forefront of external engagement best practices

• Direct public relations, social media and digital agency partners to maximize impact and help achieve external communications goals and objectives

• Maintain and regularly update the media team’s journalist database and other external engagement contact and channel resources

• Support media pitching and engagement, social media publishing and community management, and digital content coordination

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The highly organized professional we seek is a collaborative and proactive communications operations leader with these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 2 years of public relations and/or communications and/or journalism experience

OR

Bachelor’s degree and 4 years of public relations and/or communications and/or journalism experience

OR

Associate’s degree and 8 years of public relations and/or communications and/or journalism experience

OR

High school diploma / GED and 10 years of public relations and/or communications and/or journalism experience

Preferred Qualifications:

· Five plus years of experience in public relations, social media, digital communications and/or corporate communications

• Close attention to detail, collaborative spirit and commitment to operational excellence
• Excellent interpersonal skills; enthusiastic teammate and self-starter; serious commitment to hard work and excellence
• Biotechnology and/or pharmaceutical communications experience
• Excellent consulting, writing, editing, presentation and communication skills
• Working knowledge of healthcare media, social platforms and digital communications channels
• Familiarity with media monitoring, social listening, digital publishing and analytics tools and platforms
• Ability to interface professionally with corporate leaders and managers

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