Application Analyst, SAP FICO/OneStream

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Position Overview
The Application Analyst will work on business systems design, configuration, upgrades, and improvements for assigned technology platforms. As a primary support contact for application end-users, the Application Analyst will work to identify issues that arise in the applications, as well as issues that impact other application teams, and work to resolve them. The Application Analyst will perform impact analysis of desired changes, build and test systems changes, conduct end-user training, create and maintain documentation and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements.

The SAP FICO Application Analyst requires a deep understanding of financial processes and SAP FI-CO functionality to support our business objectives and contribute to our ongoing success. Hands-on experience supporting and configuring OneStream is strongly preferred. The ideal candidate will have hands-on experience within the applications noted, as well as knowledge of other modules and business processes, such as MM, PP, and SD. They will work closely with the Lead SAP FICO App Analyst, ERP Technical team, and Architects to implement solutions, including configuration alignment and/or customizations to accommodate functionality gaps. The ideal candidate will be a quick learner, customer service-oriented, adaptable to change, and a team player who takes the initiative to identify and act on opportunities that benefit our stakeholders and align with our priorities.

This role requires consistent onsite work in Madison, WI, up to four days per week. Relocation assistance is provided for this position.

Essential Duties
Include, but are not limited to, the following:

• Responsible for business systems design and configuration, upgrades, and improvements for low complexity applications using established processes and procedures.
• Estimate and assess impact of requested changes to assigned business system and/or platform.
• Guide workflow design, configure and test system changes, and analyze technical issues.
• Develop new processes and procedures in partnership with leadership and business teams.
• Create and maintain technical documentation.
• Contribute to peer design and code reviews.
• Identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them.
• Create and maintain system documentation.
• Liaise with business systems stakeholders and software vendor’s implementation staff to ensure alignment of business needs with the delivery of system changes.
• Develop an understanding of operational needs to set the direction for the organization's workflows; proactively identify opportunities to improve business workflow with technology improvements.
• Help develop, document, and participate in trainings and work with end users.
• Troubleshoot problems and questions, and provide regular updates on status.
• Provide end-user production support for issues entered into issue tracking systems.
• Review the status of projects and issues with project leadership.
• Demonstrate flexibility with respect to changing end-user business needs.
• Apply strong problem-solving skills.
• Ability and willingness to take ownership of work activities and ensure that they are done in a timely, accurate, and efficient manner.
• Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.
• Ability to communicate information clearly and concisely with project leadership, subject matter experts, and key stakeholders.
• Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.
• Ability and willingness to learn new software applications, as needed.
• Apply strong analytical skills, business intuition, and organizational ability.
• Apply excellent interpersonal and communication skills with the ability to operate in a cross-functional and complex matrix environment.
• Ability to be adaptable, open to change, and able to work in ambiguous situations and respond to new information or unexpected circumstances.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work nights and/or weekends, as needed.
• Ability to work on a computer and phone simultaneously.

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