Territory Sales Associate

Job Description

*Please note: Candidates must live within or be willing to relocate to the SF Bay Area, CA to perform the duties of this role.

Primary Function of Position
The Territory Sales Associate (TSA) plays a pivotal role in enhancing surgical practices by promoting the adoption and utilization of the da Vinci® Surgical System in the territory through strategic sales initiatives and partnerships, thereby improving patient outcomes.

Essential Job Duties
(Specific responsibilities and tasks an individual would be expected to perform in the role. Additional job duties may be determined by the functional people manager)

• Develop and execute a sales strategy with the Clinical Sales Manager tailored to the local market to optimize the deployment and utilization of the da Vinci® Surgical System.
• Serve as a resource to Key Opinion Leaders (KOLs) and surgical teams, providing expert guidance and insights on the use of the da Vinci® Surgical System through ongoing case support and training.
• Lead and support Sales and Marketing initiatives, enhancing system awareness and procedure adoption.
• Design and implement tailored surgery plans for surgical teams to ensure proficient and autonomous system use.
• Drive user base expansion by cultivating strategic partnerships with KOLs and promoting advanced instruments and accessories.
• Support and sell digital solutions and advanced instrumentation, enhancing digital infrastructure and client capabilities.
• Demonstrate proficiency in technology platforms to support digital solutions and client needs.
• Maintain flexibility to provide after-hours and weekend support as needed.
• Collaborate with hospital executives and surgeons to support and expand the hospital's robotic surgery program.
• Align closely with hospital leaders to communicate the value of the da Vinci® Surgical System and facilitate its expansion within their facilities.
• Work cross-functionally with Intuitive teams to explore opportunities for expanding the da Vinci® program and enhance product performance based on client feedback.
• Build and maintain long-term partnerships with healthcare professionals and hospital leadership teams to ensure satisfaction and repeat business.
• Lead initiatives to improve customer satisfaction and retention through best practices in post-sale support and client education.
• Manage administrative tasks, including sales activities and expense reports.

Qualifications

Required Skills and Experience (Specific skills, knowledge, and experience that an individual must possess in order to successfully perform in job)

• Bachelor’s degree required.
• Minimum 2 years of outside sales experience required.
• Proven ability to work cross-functionally and translate client feedback into actionable product improvements.
• Strong customer service orientation with experience in client relationship management.
• Proficiency in multiple technology platforms and digital tools.
• Ability to maintain a flexible schedule for after-hours and weekend support.
• Capability to work across the full spectrum of the hospital, including the executive suite and OR support services.

Required Education and Training (As applicable - Specific education and training that an individual must possess in order to successfully perform in job)

• Bachelor’s degree required

Working Conditions (As applicable - Any physical requirements for the job. If not applicable, state “none”)

• Flexible schedule to support cases beyond normal working hours.
• Physically capable to be present in the OR for extended periods of time to support cases.

Preferred Skills and Experience (As applicable - Specific skills, knowledge, and experience that are not required to perform the job, but are desirable to have)

• Knowledge of the Operating Room environment (preferred).
• Demonstrated record of sales or leadership success.
• Strong ambition and work ethic.
• Ability to excel in a high-energy, fast-paced environment.
• Excellent interpersonal and communication skills.
• Experience in a team-oriented environment and demonstrated ability to work effectively as part of a cross-functional team.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

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