Vice President, Strategic Account Management

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Key Account Management – Pharm (No Commission)

Job Category:

People Leader

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson Health Care Systems Inc. (Strategic Customer Group, SCG) is recruiting for a Vice President, Strategic Account Management. This is a U.S., field-based role with travel required to Titusville, NJ for leadership meetings as needed.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Position Summary:

The Vice President, Strategic Account Management is responsible for leading Johnson & Johnson Innovative Medicine's enterprise account strategy across the largest and most influential healthcare customers in the United States. This leader oversees a national organization accountable for creating, improving, and defending product access while building strategic partnerships across Integrated Delivery Networks (IDNs), Group Purchasing Organizations (GPOs), regional commercial payer customers, government entities (VA/DoD, etc.), and other complex healthcare systems. Success requires deep customer and market access experience, the ability to shape commercial customer strategy across the value chain, and leadership of a complex, matrixed business environment.

As a member of the SCG Leadership Team, the Vice President shapes long-term customer and portfolio strategy, drives enterprise transformation and cross-functional execution, and partners with senior leaders across Commercial, Market Access, Medical Affairs, Value & Evidence, Pricing, Contracting, Strategy, Operations, Finance, Legal, Healthcare Compliance, and Policy. The role converts external customer, payer, provider, policy, and market insights into integrated strategies that deliver sustainable growth and improved patient access across a diverse portfolio.

Key Responsibilities:

• Lead enterprise regional Strategic Account Management strategy and execution for Johnson & Johnson Innovative Medicine's largest healthcare customers.
• Direct organizations responsible for GPO, institutional, regional, and enterprise customer engagement.
• Develop and maintain executive-level relationships with key healthcare stakeholders and customer leaders.
• Shape and execute enterprise account planning, KAM360 capabilities, and customer-centric business solutions that translate customer insights into commercial, access, portfolio, and resource-allocation decisions.
• Lead through a highly matrixed environment, integrating Commercial, VAP, Medical Affairs, Value & Evidence, Pricing, Contracting, Finance, Legal, Healthcare Compliance, Policy, and Operations to deliver aligned enterprise customer strategies.
• Develop an external perspective by anticipating and responding to changes in payer and provider systems, reimbursement, healthcare policy, customer consolidation, market dynamics, and government or regulatory priorities.
• Lead business transformation and change by establishing scalable governance, operating models, performance standards, and digitally enabled ways of working, including the use of advanced analytics and AI to improve insight generation and execution.
• Lead and develop diverse teams, strengthen succession pipelines, and navigate challenging or complex talent situations while building an inclusive, high-performing, customer-focused culture.

Qualifications:

Required:

• Bachelor's degree required.
• 15+ years of progressive leadership experience across healthcare, pharmaceuticals, strategic account management, market access, sales, marketing, commercial strategy, or related functions, with a sustained record of business results.

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