US Returns Representative

ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:

• Responsible for processing customer returns, which may include controlled substances. Moves returned merchandise to various locations within the department by pushing and/or pulling a hand pallet jack

• Determines disposition of returned products, including hazardous materials and separates appropriately

• Researches customer account and credit information on computer system

• Returns items to customers as required

• Participates in special projects and performs other duties as required.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

QUALIFICATIONS:

This section should list the minimum knowledge and skills, experience, level of education or equivalent experience, and if applicable, other licenses or accreditation, such as certificates, required for the position.

Experience:

Knowledge of basic warehousing operations and returns preferred.

Specialized Knowledge and Skills:

Ability to pass machine driver safety training for all required equipment. Good reading, writing, math, and computer skills. Good communication (written/verbal) skills. Detail oriented and accountable for making accurate decisions under set guidelines. Good problem-solving skills. Ability to follow instructions, work under stress, and handle multiple assignments. Ability to read fine print and differentiate products with similar characteristics (size, color, vendor code).

Other:

High school diploma or equivalent preferred, or comparable work experience.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

Fraud Alert

Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.

Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.

No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.