Transcend: Transformation Director

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Belgium R-109011, United States of America R-108041

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Manufacturing Process Improvement

Job Category:

People Leader

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.

We are searching for the best talent for Transcend: Transformation Director!

This hybrid position will be located in Horsham, Pennsylvania (USA). Alternate hybrid locations may be considered at other Innovative Medicine Supply Chain (IMSC) hub locations such as: Titusville, New Jersey (USA) and Beerse, Belgium.

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

The IM Transcend Transformation Director will lead high-impact, cross-functional process simplification and performance improvement initiatives in support of the Transcend transformation. Working across Commercial, R&D, Supply Chain, Quality, Finance, and Global Services, this role will turn complex end-to-end business challenges into standardized, measurable, and sustainable ways of working. The role will partner with business process owners and functional leaders to remove waste, reduce variation, improve decision quality and speed, and strengthen the processes, data, and operating efficiencyrequired to realize Transcend value.

The Director will enable Transcend to move from technology deployment to business-led transformation by improving end-to-end processes, strengthening functional accountability, and embedding a culture of continuous improvement. This role will ensure solutions address root causes, deliver quantified business outcomes, and can be sustained after implementation.

KEY RESPONSIBILITIES:

• Lead end-to-end improvement: Apply DMAIC, Lean, and systems-thinking methods to diagnose and improve priority value streams across functions.
• Simplify and standardize: Eliminate non-value-added work, unnecessary handoffs, duplicate controls, and local process variation while protecting patient safety, quality, compliance, and business continuity.
• Translate strategy into execution: Convert transformation objectives and capability roadmaps into clearly scoped improvement portfolios, charters, achievements, and measurable outcomes.
• Use data to drive decisions: Establish reliable baselines, analyze process performance, identify root causes, and develop practical control plans, dashboards, and leading indicators.
• Quantify and validate value: Partner with Finance and functional owners to define benefit hypotheses, validate assumptions, and track productivity, cost, cash, working capital, service, quality, and risk outcomes.
• Design for the future state: Ensure process improvements align with global templates, clean-core principles, data standards, automation, and digital or AI-enabled capabilities.

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