Trade Relations Lead, US Oncology

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Join Takeda as Trade Relations Lead, US Oncology (Senior Manager) out of our Cambridge, MA office. Where you will implement Trade operational initiatives and develop account relationships while working closely with the Field Account Directors, Strategic Account Managers, Patient Services Program Leads, and external Trade partners to implement and operationalize trade strategies. Your core activities revolve around Wholesaler Service Agreements, Specialty Distribution Agreements, Data Agreements, downstream channel behavior, national account trends, business case modeling, internal & external relationship building, and a broad variety of business case assessments aimed at evaluating the impact of Trade players on Takeda sales, key Takeda business plans and patient access to Takeda products. In this role you will have responsibilities for all aspects of system operations as it relates to Customer Service Processes, Finished Goods and channel inventory management, returns, DSCSA compliance, order process and monitoring controls of trade and distribution interfaces.

How you will contribute

• Lead and manage the development of Trade & Distribution KPIs, Customer Score Cards, and dashboards.
• Through purchase order management, create and oversee Finished Goods and Channel inventory to achieve target levels
• Lead & implement revisions and own the USOBU Returns Policy to reduce financial exposure from product returns.
• Manage USOBU Replacement Product Programs for current and launch products.
• Collaborate with internal teams for improving & monitoring trade interfaces to resolve issues (EDI, eCommerce, returns, customer master, distribution feeds, and Track and Trace vendor)
• Own Trade vendor relationships with the likes of Specialty Distributors and Wholesalers, and establish strong working relationships with other vendors such as Value Centric & Data Aggregators. Ensure the integrity and compliance of all Trade related data associated activities and the operational effectiveness of Trade.
• Own the review, reconciliation and approval processes for Trade related invoices.
• Collaborate cross-functionally for all Trade & Distribution data and IT related projects and initiatives
• Work cross-functionally to partner with business partners to provide expert knowledge and support for systems utilized by Trade & Distribution (eCommerce, order management, returns, distribution, customers master, DSCSA compliance)
• Develop the Trade Department’s documentation and compliance efforts
• Develop operational tools and business presentations as needed to drive Trade-related projects associated with Takeda initiatives, including new drug launches, marketplace changes, and targeted channel marketing activities.
• Additional duties and responsibilities as assigned by manager in support of organizational objectives

Minimum Qualifications

• Bachelor’s degree and 6+ years of pharmaceutical trade operations experience, or equivalent OR advanced degree in an operational field such as operations management, legal, finance, business etc. and 4+ of pharmaceutical trade operations experience or equivalent
• Strong project management and account management skills with demonstrated business impact in prior role(s)
• Previous demonstration of leading strategic initiatives, project management, and or negotiation.
• Strong computer software skills (Microsoft Office Suite – Word, Excel, PowerPoint) and analytical capabilities
• 2+ years pharmaceutical operations, distribution, or managed markets experience
• Previous experience with Pharmaceutical Trade Relations business
• Previous experience interfacing with pharmaceutical related customers
• Understanding of SAP/Data Warehouse systems
• Understanding of DSCSA and manufacturer compliance requirements

Skills:

• Business Planning – ability to develop business forecasts and plans
• Project Management Skills – ability to manage and complete diverse projects related to Trade customers and Takeda business initiatives
• Communication – ability to communicate ideas and data both verbally and written, in a persuasive, organized and appropriate manner, including running meetings and conducting presentations.
• Analytical – ability to analyze monthly financial and inventory results and how to use this information to drive projects that will impact the business.
• Management – ability to be flexible and to set priorities and meet specific deadlines in a changing environment.
• Customer Service Orientation – ability to gain trust of high-level management and leverage relationships to provide best possible financial plans and drive impactful analytical projects.

…