Technical Delivery Manager - Digital Engineering

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

POSITION SUMMARY

CVS Health Digital is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. Currently we are hiring a dynamic and driven Technical Delivery Manager - Digital Engineering to lead cross-functional engineering teams tasked with creating best in class experiences focused on identifying, prioritizing, and shaping complex enterprise initiatives in partnership with product and engineering stakeholders.

In this role, you will be working across multiple engineering teams to drive the delivery of our digital products focused on helping people live healthier lives. As a Technical Delivery Manager, you will use your management skills to lead large Digital initiatives across our Enterprise. This Manager should have the ability to prioritize well, communicate clearly, have a consistent track record of delivery and possess excellent software engineering program management skills. A successful candidate will be a highly motivated, collaborative individual driven to achieve results in a fast-paced environment.

This candidate will also be required to work Eastern Standard Time working hours due to the teams it will support.

REQUIRED QUALIFICATIONS

• 7+ years working in a software engineering role leading the full cycle of large software engineering initiatives, managing stakeholders, risks, aligning technical dependencies, developing KPIs and status reports to senior leaders
• 6+ years of experience practicing Agile Scrum and/or Kanban to deliver software products
• 4+ years leading teams directly as a manager or in a technical lead capacity within a matrixed organization
• 4+ years partnering with Product Management, UX design and Technical Solution teams to influence product development assisting or improving products
• 2+ years working in a technical delivery manager capacity with experience working within an engineering organization

PREFERRED QUALIFICATIONS

• Ability to determine strategy along with the plans, which need to be implemented to meet the end goal, evaluating situations, decisions, and issues in the short, medium, and long term
• Individually motivated to be able to see the big picture and prioritize their work to make the largest impact on the business and customers’ vision and requirements
• Influence and persuade - able to present sound and well-reasoned arguments to convince others. Adapt to the situation and can draw from a range of strategies to persuade people in a way that results in agreement or behavior change
• Advanced skills in Jira, AI tools, Office 360, Confluence, SharePoint or any other related tools
• Certifications: PMP or Six Sigma Green Belt or Product Management
• Domain knowledge/experience: Healthcare, Health Insurance
• Cloud technology experience: GCP
• Experience tracking and reporting metrics/engagement from - Grafana, Splunk, Quantum Metric, Adobe Analytics & Datadog or other related tools
• Experience/technical knowledge with Apigee, Microservices, JavaScript, Java, Spring-boot, Github and/or Test Automation
• Strong communication skills - written and verbal
• Effective negotiation and influencing skills
• Excellent organization skills; Self-driven and intrinsically motivated

EDUCATION

Bachelor’s degree or equivalent experience (High School Diploma and 4 years relevant experience)

BUSINESS OVERVIEW

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. …