Surgical Onsite Specialist - Lung Health (Chicago, IL/Kansas City, MO)

We anticipate the application window for this opening will close on - 13 Nov 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Medtronic Lung Health: Our goal is always the same: to get patients back to doing what they love — as quickly and safely as possible. We’re committed to innovating technology that optimizes outcomes for patients with lung cancer, esophageal cancer, and other diseases of the chest.

This position is field-based role in Chicago, IL (strong preference) or Kansas, City, MO and requires frequent travel throughout the U.S. This will cover a multistate territory which includes overnight travel approximately 75% of the time.

The Surgical Onsite Specialist - Lung Health (SOS) is responsible for providing case support and customer support, training and education, and solution implementation assistance across aligned Hospitals. This role ensures seamless product utilization by assisting with on-site procedures, addressing customer inquiries, and leading training initiatives for physicians and staff within an assigned account alignment and in partnership with the Procedure Development Executive (PDE) and Clinical Specialist (CS). The Surgical Onsite Specialist plays a critical role in lead generation, sales support, procedure support, and market expansion efforts, contributing directly to the organization’s growth and success.

Position may be upgraded to Senior SOS level dependent on candidate experience.

Primary Responsibilities

Customer Support

• Provide real-time procedural assistance within aligned territory.
• Offer technical expertise and troubleshooting support to ensure successful product usage.
• Serve as a trusted resource for physicians and surgical teams in the OR, bronch suite, and beyond.

Customer Engagement & Communication

• Act as a primary point of contact for customer inquiries during on-site procedures.
• Ensure clear and effective communication between customers and colleagues.
• Identify and report concerns and opportunities to aligned PDE.

Training & Education

• Lead in-service training sessions for physicians, residents, and staff on lung health product applications.
• Support Resident Labs, MedEd courses, RPEs (Regional Peer Education), and Continuing Education (CE) programs.

Sales & Implementation Support

• Assist Procedure Development Executives and Clinical Specialists with product trials, implementations, and conversion initiatives.
• Provide on-site support for procedure support and physician proficiency.

Inventory Management

• Maintain accurate tracking and availability of surgical products for smooth procedure execution.
• Ensure inventory levels meet customer and operational needs.

Success Metrics:

• Achieve/exceed sales objectives by driving product utilization and customer engagement.
• Secure base business and expand new accounts through effective procedural support.
• Generate and track leads in SFDC (Salesforce.com) to fuel growth and business expansion.

Required Qualifications

• Bachelor’s degree with 1 year of sales, clinical or relevant experience

Nice to Have:

• 2+ years of B2B sales experience with demonstrated sales success
• Excellent communication and interpersonal skills
• Relevant clinical or hospital experience
• Strong Computer Skills (Microsoft Office, PowerPoint, MS Teams)
• Strong drive for results; Action orientated; Strong work ethic and career ambition; Ability to develop and present complex product demonstrations.
• A valid driver's license issued in one of the 50 States with a clean driving record is required.
• The ability to travel up to 75% when necessary, which will include overnight and/or weekends, as required.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. …