Sr. Supervisor, Supply Chain (7:00 AM - 4:00 PM EST)

GROW WITH US:
Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:
Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

This Senior Supply Chain Supervisor role is accountable for the strategic and operational management of a key kit pack-out supplier based in Europe and for the performance and results of the assigned supply chain team. This role serves as the primary liaison between internal stakeholders, the contract supplier, and critical sub-suppliers to ensure continuity of supply, operational excellence, cost competitiveness, and successful execution of new product launches.

The Senior Supply Chain Supervisor establishes departmental priorities and drives supplier and team performance through proactive relationship management, execution of sourcing strategies, risk mitigation, capacity planning, and cross-functional coordination. The position applies a broad understanding of the business and how the assigned area integrates with other functions to achieve departmental objectives, address resource and operational challenges, and ensure on-time delivery, quality performance, inventory availability, and launch readiness for products distributed throughout Europe.

Sr. Supply Chain Supervisors are also responsible for:

Supplier Relationship Management:

• Serve as the primary business owner for the Poland-based kit pack-out supplier, with accountability for supplier performance, business continuity, cost, capacity, and operational results.
• Develop and maintain strong supplier partnerships focused on performance, continuous improvement, and long-term strategic alignment.
• Lead regular business reviews to evaluate supplier performance, capacity, quality, delivery, cost management, risks, and improvement priorities; establish clear actions and accountability for results.
• Establish, monitor, and communicate supplier scorecards; set performance expectations and direct corrective and preventive actions where required.
• Lead contract manufacturing and supplier performance discussions with executive-level supplier leadership.

Sub-Supplier Management:

• Provide direction and oversight for critical sub-suppliers supporting the kit pack-out operation, coordinating priorities with internal stakeholders and other senior supervisors.
• Monitor sub-supplier capacity, lead times, and inventory health to mitigate supply risks.
• Partner with internal strategic sourcing team to identify alternate sourcing strategies and business continuity plans.
• Drive supplier development initiatives to improve quality, responsiveness, and operational performance.

New Product Introduction & Product Launch Management:

• Lead end-to-end supply chain readiness for new product introductions and product changes supporting the European market, with accountability for assigned team deliverables and launch outcomes.
• Coordinate launch activities between engineering, product management, planning, procurement, logistics, and the pack-out supplier.
• Develop and track launch timelines, ensuring supplier readiness, material availability, packaging validation, and production ramp plans are completed on schedule.
• Anticipate, assess, and resolve risks that may impact launch timing, product availability, or customer commitments; escalate material business risks with recommended actions.

Supply Chain Execution:

• Collaborate with planning and operations teams to ensure demand requirements are properly and clearly defined and then are always met.
• Monitor supplier capacity and production schedules to support customer demand and growth projections.
• Set priorities and direct resolution of material shortages, delivery delays, quality issues, and operational constraints, balancing customer, inventory, cost, and capacity considerations.
• Support inventory optimization initiatives while maintaining high service levels.
• Analyze supply chain performance metrics and implement improvement actions.
• Owns short- and medium-term planning for the assigned area, including headcount, budgeting, training, capacity, and systems requirements, and contributes to broader departmental planning.

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