Sr. Product Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists

The Opportunity

The Senior Product Manager will partner closely with assigned product and business team members to define solutions that are in line with customer needs and business objectives. This position is responsible for defining the roadmap and driving delivery of a product area or user journey. This position will work with the business stakeholders, development teams, design and other cross functional teams to facilitate their product area roadmap and drive the product development. Their responsible product area could be a set of digital solutions or customer experiences. This position supports ensuring that business, user, and technology needs are met through continuous analysis, iteration, solutioning, and delivery.

This position enjoys both the strategic work of finding the best solution and the implementation work of how best to bring it to life for maximum impact. This person excels at working with business stakeholders across the organization to bring new initiatives to life – for example: lab, compliance, logistics, and beyond. You possess strong leadership skills, including the ability to influence multiple stakeholders and leaders without direct authority.

What You'll Work On

• Demonstrate complete knowledge, skills, and understanding of practices for complex programs and initiatives exhibiting creativity and substantial understanding of specialized techniques, processes, and procedures.

• Engage as a key voice of the customer for stakeholders for one or more product areas to ensure their needs are heard and that delivery teams are getting the support needed.

• Translate user and business needs into high-level requirements for work assignments of medium complexity, by utilizing a structured process for gathering, analyzing, documenting, and managing change to assess and recommend solutions based on cost vs. benefit analysis and parallels to overall business strategy.

• Define acceptance criteria for product features of medium complexity and ensure they are understood by the delivery team.

• Maintain detailed documentation such as gap analyses, business process flow charts, decision tables, features, and business requirements document to aid in the development and refinement of new analytical tools and processes.

• Execute plans during the implementation phase, composing standard operating procedures (SOPs), participating in design reviews and walk throughs.

• Track product performance after implementation to ensure efficiency of operations and proactively provide continuous improvement recommendations.

• Define key performance indicators (KPIs) and metrics to measure product success. Monitor product performance, analyze data, and make data-driven decisions to improve product outcomes.

• Collaborate closely with Quality Engineering (QE) to ensure the product meets high standards of quality, performance and reliability by defining the product requirements and acceptance criteria, which are then used by the QE team to develop test plans and test cases.

• Create and maintain the product roadmap for area of responsibility that outlines the development and release of features.

• Communicate product strategy, roadmap, and progress to stakeholders, including executives, partners, and customers.

• Manage stakeholder expectations and prioritize competing demands to ensure alignment and focus.

• Actively participate in all squad ceremonies.

• Review work completed by the squad, provide feedback, and accept work, as applicable.
• Manage the product backlog by grooming and prioritizing, while ensuring work is in line with product strategy and OKRs.

• Develop and maintain relationships with customers and business partners to drive satisfaction.

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