Sr. Consultant, Transportation (Nuclear)

Headquartered in Dublin, OH, Cardinal Health is a global healthcare services and products company. We provide customized solutions for hospitals, healthcare systems, pharmacies, ambulatory surgery centers, clinical laboratories, physician offices and patients in the home. We are a distributor of pharmaceuticals and specialty products; a global manufacturer and distributor of medical and laboratory products; an operator of nuclear pharmacies and manufacturing facilities; and a provider of performance and data solutions. Working to be healthcare’s most trusted partner, our customer-centric focus drives continuous improvement and leads to innovative solutions that improve the lives of people every day.

What Transportation contributes to Cardinal Health

Transportation is responsible for the movement of materials and products between suppliers, manufacturing, warehousing and the customer. Management of transportation assets and systems to gain greater service, cost efficiency and optimization of processes.

Location: This position can be remote, based anywhere within the United States. It is highly preferred candidates are based in either Nashville, TN or Lewis Center, OH; with expectations to be hybrid and in-office 1 day per week at a Cardinal Health location. Travel within United States up to 20%.

Job Summary

The Senior Consultant, Transportation – Parcel (Nuclear), serves as a key leader supporting transportation operations, customer onboarding, and strategic implementation initiatives across the pharmaceutical distribution network. This role is responsible for leading complex, cross-functional projects, ensuring seamless customer implementations, driving operational excellence, and serving as a trusted partner to internal stakeholders, customers, and transportation providers.

This position combines project management, operational leadership, customer engagement, analytics, and continuous improvement to support critical transportation initiatives while maintaining a high level of service and customer satisfaction.

Responsibilities

Oversee relationship with parcel providers (FedEx)

• Provide real time shipment monitoring and intervention impacting patient care.
• Account Administration responsibilities – acct creation/set up, invoice alignment, shipment access, and shipping profile creation.
• Partner with Sales, Operations, Customer Success, and external transportation providers to ensure successful relationship performance.
• Conduct Quarterly Business Reviews (QBR) covering all metrics, projects, and opportunity areas with action plans.
• Pricing modeling for current and future potential customers.

Project Management

• Serve as project manager for transportation initiatives, including cost savings initiatives and service improvement projects.
• Develop and maintain project plans, monitor milestones, identify risks, and drive issue resolution to ensure successful execution.
• Coordinate activities across multiple locations while maintaining clear communication with leadership and stakeholders.
• Lead project status meetings and provide executive-ready updates on project progress, risks, and mitigation plans.

Operational Success & Support

• Serve as a primary operational contact for all Nuclear accounts.
• Partner with customers and internal teams to resolve parcel-related issues while maintaining high service levels.
• Coordinate operational planning for holidays, weather events, and other network disruptions impacting customer deliveries.
• Support continuous service optimization through proactive identification of operational opportunities and process improvements.

Reporting & Analytics

• Develop, analyze, and communicate parcel performance metrics to support operational decision-making.
• Weekly business review meetings with FedEx and Nuclear stakeholders.
• Monitor performance, identify trends, and recommend process improvements for Cardinal Health and customers.
• Generate recurring and ad hoc reports for leadership and cross-functional stakeholders.
• Translate operational data into actionable insights that improve customer experience and on-time performance.

Communication & Cross-Functional Leadership

• Build strong partnerships across Nuclear, Customer Success, Transportation Engineering, Data Analytics, Sales, and external transportation partners.
• Lead recurring operational meetings and facilitate communication between internal stakeholders and customers.
• Prepare presentations, status updates, and leadership communications supporting transportation initiatives.
• Drive collaboration across teams to ensure consistent execution and customer satisfaction.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 8+ years of experience, preferred
• Experience in transportation, supply chain, logistics, operations, customer success, or project management preferred
• Demonstrated experience managing complex cross-functional projects with multiple stakeholders preferred

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