Shipping Services Lead, Vaccines R&D

Job title: Shipping Services Lead, Vaccines R&D

Location:Waltham, MA

About the Job

The Lab Materials Management and Transport team leads imports, exports, permits, and reagent management operations at multiple Vaccines R&D sites globally across the US, Canada, and EU. Our mission is to centrally manage the purchasing and maintenance of inventories of reagents for specific projects, coordinate permits, shipments, and transportation of critical and non-critical materials, and ensure compliant transport from receipt through distribution to end-users across global Vaccines R&D sites and Contract Research Organizations (CROs). Our goal is to improve the quality and agility of Vaccines R&D operations while simultaneously reducing compliance and operational demands on scientific and technical staff — advancing projects along the pipeline and ultimately bringing vaccines to market to address unmet medical needs.

Join the engine of Sanofi’s mission — where deep immunoscience meets bold, AI-powered research. In R&D, you’ll drive breakthroughs that could turn the impossible into possible for millions.

The Shipping Services Lead, Vaccines R&D is a high-visibility, cross-functional role operating at the intersection of Vaccines R&D site operations and Vaccines R&D global shipping strategy development. In this role, you will serve as the end-to-end shipping process owner select sites while simultaneously leading the development of a Vaccines R&D global shipping strategy aligned with corporate logistics and sample management objectives. You will connect with stakeholders across Vaccines R&D functions and multiple operational areas, influence ways of working, and drive meaningful change through process harmonization, digital tool development, and performance excellence.

The ideal candidate will live within a reasonable commuting distance to Sanofi's Waltham, MA location.

About Sanofi

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main Responsibilities

Shipping Services & Site Operations

• Own the end-to-end (E2E) shipping process for Vaccines R&D North America at select locations, serving as the primary point of accountability for all outbound shipment activity.

• Oversee shipping coordination and site logistics processes, interacting with internal customers to support Vaccines R&D shipment needs with the goal of reducing processing times and providing streamlined, simple processes to scientists and other stakeholders locally and abroad.
• Centralize the acquisition of site permits as service on scientists’ behalf, as requested.
• Ensure compliance with all applicable federal, state, and regional transportation rules, regulations, and requirements, including but not limited to IATA, DOT, CDC, USDA, and USFWS.
• Build and maintain strong partnerships with internal stakeholders — including Quality, and Regulatory — as well as external stakeholders such as logistics service providers and 3PL/4PL vendors.
• Act as Subject Matter Expert (SME) for process stakeholders across R&D functions, contracts managers, lab support services, central shipping departments, and import/export trade compliance.

Digital Tools Development

• Lead the development of best-in-class E2E digital tools and solutions to support shipping visibility, tracking, problem-solving, and deviation management across Vaccines R&D.
• Lead the development of real-time temperature monitoring solutions to ensure material integrity throughout the shipping process.
• Explore and recommend AI-powered tools to predict potential shipping issues, forecasting methods and optimize Vaccines R&D shipping operations.
• Collaborate with technology and operations teams to define requirements and roadmaps for digital transformation initiatives, with accountability for tool development and refinement.

Performance, Compliance & Continuous Improvement

• Develop, implement, monitor, and analyze KPIs and metrics for Vaccines R&D shipping operations; communicate performance results to relevant stakeholders and leadership.
• Ensure audit readiness and adherence to all applicable quality, corporate, safety, and regulatory requirements.
• Represent the department during audits and inspections for regulatory agencies as required; respond to audit findings as needed.
• Drive sustainability initiatives and raise awareness across the Vaccines R&D network; continuously strive to make Vaccines R&D shipping best-in-class for environmental responsibility.
• Assess operational and compliance risks and develop mitigation plans.
• Foster a culture of innovation and continuous improvement through collaboration, digital solutions, and cross-functional engagement.

Secondary Support (As Needed)

…