Senior Specialist Field Structure and Alignment

Job Description

This opportunity will be hybrid or remote, but the remote position is only applicable for those that are not within commutable distance to the primary site noted in posting. If commutable, the position will be hybrid. Please note that standard commute is (less than) <50 miles.

The Field Structure and Alignment Senior Specialist (SS) serves as a key operational partner in the design, execution, and ongoing optimization of field sales structure and alignment. This role supports the full lifecycle of field alignment activities, including early involvement in restructures, product launches, and deployment planning to ensure solutions are operationally sound, compliant, and scalable. In addition to leading day-to-day alignment operations, this individual is expected to bring a strategic mindset to process improvement, issue resolution, and cross-functional collaboration, helping to evolve the function and increase business impact.

Field sales structure and alignment is a critical component of sales planning and execution, enabling the definition of a customer-facing employee’s role, including geography, customer scope, and product responsibility. It is a foundational input to multiple downstream business processes, including call reporting, analytics, resource and sample allocation, and sales incentive compensation.

This individual will work as part of a cross-functional team in support of the broader goals of the sales organization, including asymmetric deployment strategy implementation, call deck creation and maintenance, and other field sales support functions. The role requires strong project management, vendor management, communication, and organizational skills, along with developing knowledge of field sales systems and processes such as Javelin/ZAIDYN, Veeva, and US Customer Master. The ability to collaborate effectively across functions and manage multiple priorities in a dynamic environment is essential.

Primary Responsibilities:

• Strategic Planning & Partnership: Partner with cross-functional stakeholders early in restructures, product launches, and deployment planning to ensure alignment requirements are considered in upstream design and implementation.
• Full-Lifecycle Alignment Support: Support the design, execution, and maintenance of field sales structure and alignment activities across the full lifecycle of the work.
• Execution & Compliance: Execute field sales structure and alignment changes in accordance with compliant operational processes and business requirements.
• Vendor & Team Stewardship: Manage the day-to-day work of Alignment Stewards supporting alignment changes in ZAIDYN.
• Operational Leadership: Lead daily operations with a focus on prioritization, responsiveness, and continuous improvement.
• Downstream Alignment Support: Support call deck maintenance and related field sales operational activities.
• Cross-Functional Collaboration: Participate on cross-functional project teams supporting field sales priorities and broader business initiatives.
• Process Improvement: Identify and help implement opportunities to improve processes, tools, governance, and capabilities in support of strategic and operational objectives.
• Training & Enablement: Facilitate the development and implementation of training and communication plans related to ZAIDYN utilization for field sales managers and other stakeholders.
• Risk Mitigation: Proactively identify risks, dependencies, and downstream impacts associated with field alignment changes and recommend mitigation actions.
• Operating Model Evolution: Contribute to the evolution of the operating model to improve agility, scalability, and business impact.

Minimum Education Requirements:

• Bachelor’s degree

Required Experience and Skills:

• Minimum 3 years of experience in field sales, master data management, sales operations, or an organization that supports field sales.
• Strong project management skills.
• Strong verbal and written communication skills.
• Demonstrated ability to collaborate, plan, and execute.
• Business acumen, problem-solving ability, and understanding of sales and marketing principles.
• Ability to manage competing priorities and work effectively in a fast-paced environment.

Preferred Experience and Skills:

• Experience working with Javelin Territory Designer or other sales force alignment optimization tools.
• Experience working in Javelin (JAM, JRM, JCDM), ZAIDYN Field Deployment, and/or Veeva.
• Experience supporting product launches, field restructures, or deployment planning.
• Experience with process improvement, change management, or operational excellence initiatives.
• Experience working across cross-functional teams in a sales operations or field planning environment.

Required Skills:

Adaptability, Benchmarking, Business Initiatives, Business Process Re-Engineering (BPR), Business Requirements Management, Change Management, Communication, Data Analysis Tools, Data-Driven Decision Making, Information Technology Applications, Interpersonal Relationships, Operations Processes…