Senior Specialist, Cell Therapy Patient Planner in Devens, MA

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here at BMS with our Cell Therapy team.

The Senior Specialist, Cell Therapy Patient Planner is accountable for supply chain and logistics planning duties for the BMS Cell Therapy Facility. Key responsibilities include scheduling product and patient operations, patient product shipping/receiving, and cold chain logistics of personalized cell therapies produced at the cell therapy manufacturing site. Co-ordinate with key stakeholders to ensure patient slots and requirements are supported through manufacturing operations.

Shifts Available:

Monday – Friday, Standard Working Hours

Responsibilities will include, but are not limited to the following:

Product Planning & Production Scheduling:

• Act as the point of contact for Supply chain and the finite Scheduling team
• Update short term master production scheduling and manufacturing needs based on patient slot usage.
• Manage and communicate patient schedule changes and impact to approved production plan

Product Management & Logistics:

• Act as the point of contact for Cell Therapy Global Patient Scheduling (incoming & outgoing)
• Manage the in-coming flow following patient apheresis material; partner with Cell Therapy Material Operations, Manufacturing, & Quality to ensure readiness for prompt receipt, inspection, and start of processing
• Conduct investigation and root cause analyses on any supply disruptions or material quality issues and report on corrective actions
• Manage secondary packaging of final drug product and return shipment to patients

Manage Area Quality Systems & Compliance:

• Update or review Site Supply Chain Standard Operating procedures
• Own and manage deviations and corrective/preventive actions
• Foster a culture of compliance and strong environmental, health, and safety performance

Operational Excellence:

• Promote a mindset of continuous improvement and problem solving and prevention
• Track and report metrics
• Participate in and/or lead cross-functional teams to improve systems, processes, or internal/external performance
• Limited global travel up to 10% of time may be required

Knowledge, Skills & Abilities:

• Proficiency in Site Scheduling / planning / ERP systems and analytics tools
• Knowledge of fundamental concepts of materials management, planning, and site production scheduling
• Ability to effectively communicate problem statements and viable solution options using pro vs. con and cost vs. benefit approaches
• Ability to present data and analyses in an organized, clear, and concise manner
• Proficient in MS Office applications
• Excellent written and verbal communication skills
• Ability to work independently for extended periods of time
• Ability to work as a team and mentor peers and direct reports
• Ability to understand and solve complicated supply and demand problems
• Intermediate knowledge of cGMP/Pharmaceutical regulations

Minimum Requirements:

• Bachelor’s degree required in Life Sciences, Supply Chain, or similar
• 3+ years relevant work experience required
• Experience supporting ERP systems (preferably SAP).
• Experience in a Site Supply Chain Organization
• Experience in biopharmaceutical clinical, supply chain, manufacturing, and commercialization beneficial
• An equivalent combination of education, experience, and training may substitute.
• Preferred but not required: Certification in CPIM, CSCP, and/or CLTD

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We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Compensation Overview:

Devens - MA - US: $82,020 - $99,385


The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. …