Senior Practice Clinical Manager - NP/PA

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position SummaryThe Senior Practice Manager’s role is a full time position working at least 40 hours a week. This leadership role reports to the Area Director (AD) and leads a team of NPs, PAs, and/or LVNs/LPNs in achieving clinical quality standards and business and financial objectives. The Senior Practice Manager will have accountability to the business performance of clinics in their assigned region as well as the clinical and professional performance of their assigned clinic team.Major Job Duties and TasksQuality PracticeAccountable for clinic team performance in achieving and maintaining clinical practice excellence, coding compliance, and adherence to clinic protocols and practice guidelinesWork in partnership with the Senior and Field Educators, and Senior Clinicians to ensure effective programs for provider training, education and developmentLeads interprofessional practice with internal and external physicians in support of collegial, consultative, and coordinated care deliveryReviews clinical, educational, quality, and safety metrics, dashboards and information for the purpose of meeting the organizations clinical and quality safety standards this includes early identification of trends, outlier and opportunities. Identifies strategies, and implements timely and effective action plans to maintain clinical excellence at all times. (e.g. HEDIS, NPS, RVUs, etc)Understand, articulate and ensure compliance with State Provider Practice Acts, State Board regulations, regulatory agency standards and policies of the organizationWorks in collaboration with the organization’s quality and patient safety teams to support continuous quality improvement efforts and maintain patient safetyTeam Building & Talent DevelopmentContinually evaluates effectiveness and identifies opportunities for operational, programs and/or system enhancements and is a key player in leading process improvement in these areasEvaluate and assess inputs regarding clinical performance and professional practice within region and reacts in a timely mannerAccountable for effective bidirectional team and leadership communications. Assess for understanding and intervenes to reinforce messaging as needed. …