Senior Manager Business Adoption - US

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Project/Program Management Group

Job Sub Function:

Technology Program/Portfolio Management

Job Category:

Professional

All Job Posting Locations:

Diegem, Flemish Brabant, Belgium, Raritan, New Jersey, United States of America, Wokingham, Berkshire, United Kingdom, Zug, Switzerland

Job Description:

Johnson & Johnson Services Inc. is recruiting for a MedTech Supply Chain Business Adoption Lead. This position can be based in Raritan, NJ; New Brunswick, NJ or internationally in Pinewood, UK; Zug, Switzerland or Diegem, Belgium.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

US - Requisition Number: R-106339

EMEA Locations - Requisition Number: R-107226

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Job Description

The Business Adoption Lead will report to the Business Adoption Director and be a part of the MT SC Digital Transformation organization, a multi-year global business transformation initiative that will modernize our digital core capabilities by harmonizing our disparate ecosystem of 40+ major global MT ERP systems, standardizing our core business processes and products and enabling our integrated data strategy through a consistent SAP S/4 HANA implementation.

Role Purpose

The Business Adoption Lead is accountable for executing the Transcend deployment organizational change management strategy to enable successful adoption of business and technology change. The role provides strategic direction, governance and integration across change impacts, communications, engagement, training, readiness, role mapping, transition and sustainment. It works with programme and business leaders to build ownership, align delivery teams and ensure the organisation is prepared to realize the intended value of the transformation.

Key Responsibilities

• Govern and deliver the programme change management strategy, approach, roadmap and standards.
• Facilitate alignment and sustained engagement across programme, business and value stream leadership.
• Lead and coordinate the Business Adoption team across change impacts, personas, communications, engagement, training, readiness, change networks, role mapping, access management, transition and sustainment.
• Establish integrated change governance, decision-making forums, tools and templates for value stream and regional deployment teams.
• Maintain a programme-level view of change impacts, stakeholder groups, adoption risks, dependencies and readiness.
• Advise programme leadership on the pace of change, progress against milestones, emerging risks and required mitigation.
• Partner with value stream teams, People and Culture, training, technology and deployment partners to ensure aligned and integrated delivery.
• Enable value streams and business leaders to own, sponsor and sustain change within their areas.
• Oversee training strategy, needs analysis, curriculum, material development, scheduling, logistics and deployment.
• Direct the development and delivery of communications, engagement activities and change network interventions.
• Coordinate readiness assessments and executive readouts, using evidence to support go-live and deployment decisions.
• Continuously re-align leaders and stakeholders to maintain business and programme readiness and support value realization.

Key Relationships

Programme Lead; Solution Architect; Value Realization Lead; Data and Analytics Lead; Technology Process Owners; Global Process Owners; Process Change Lead; Deployment Lead; Release Change Lead; value stream…