Senior Leader, Employee Experience Solutions

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Enterprise Strategy & Security

Job Sub Function:

Product Strategy

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America

Job Description:

We are searching for a Senior Leader, Employee Experience Solutions to be located in New Brunswick, New Jersey.

Purpose: This leader will shape and deliver digital-first, employee-centric experiences that simplify how employees and people leaders access information, services, and support. The role is accountable for translating product strategy and prioritized business needs into scalable solutions that are ready to build, test, release, measure, and improve.

The role will be part of HR Digital enablement function, leading a team of technology, process design and user experience specialists, this role oversees business solution delivery for enterprise employee experience products, including a Digital Front Door (AI powered channel to find and complete HR actions easily) and Home (Global employee portal to access companywide information). The role will be accountable to enable solutions while co-creating Product Strategy, Technology, Engineering, UX/Design, and business functions as partners in the eco-system. The leader will improve experiences across browse, search, conversational, and intelligent agent-based channels.

This is an opportunity to combine people leadership, product delivery discipline, employee experience design, data, automation, and AI to create measurable value for a diverse, global workforce.

Key Responsibilities

• Lead end-to-end business solution delivery for Digital Front Door, Home.jnj.com (A place to find company information for all employees), and related employee experience solutions.
• Own business solution readiness by ensuring priorities have clear outcomes, requirements, experience intent, dependencies, delivery plans, and acceptance criteria before build begins.
• Translate product vision, roadmaps, and employee needs into executable, scalable solutions in partnership with Product Managers, Engineering, Technical Product Management, UX/Design, HR stakeholders, and delivery partners.
• Provide leadership and accountability across solution planning, low-code/no-code delivery, user acceptance testing, release readiness, implementation, and continuous improvement.
• Lead, coach, and develop Product Delivery Managers; set clear priorities, performance expectations, capacity plans, and accountability across the team.
• Identify and resolve delivery risks, interdependencies, resource constraints, and cross-product considerations while balancing employee value, speed, quality, scalability, privacy, and risk.
• Advance employee experiences across browse, search, conversational, and AI agent-based capabilities, moving validated concepts into governed and scalable product solutions.
• Use employee insights, product metrics, and delivery measures to assess readiness, quality, adoption, experience outcomes, and business value.
• Influence roadmap and investment decisions by providing delivery feasibility, effort considerations, dependencies, sequencing options, and transparent trade-offs.
• Champion an employee-centric, collaborative, and continuously improving product delivery culture across global teams and functions.

Qualifications

Education

• Bachelor's degree or equivalent relevant professional experience is required.
• An advanced degree in business, technology, human resources, product management, design, or a related field is preferred.

Experience and Skills

Required

• Significant experience in digital product delivery, product management, business solutions, or technology-enabled transformation within a complex enterprise environment.
• Demonstrated experience leading enterprise digital products or platforms from priority definition and solution planning through development, testing, release, adoption, and continuous improvement.
• Proven people leadership experience, including coaching, capability development, performance management, and allocation of work across multiple priorities.

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