Senior Director Quality Digital & Analytics (US)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Digital Quality

Job Category:

People Leader

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, New Brunswick, New Jersey, United States of America

Job Description:

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s).

USA Req#: R-103874

Belgium/Ireland Req#: R-105117

Switzerland Req#: R-105118

Position Summary

The Senior Director, Quality Digital & Analytics is responsible for defining and executing a comprehensive strategy that leverages digital transformation and advanced analytics to enhance quality management and compliance across the Innovative Medicine sector. This position will oversee the establishment of digital capabilities, promote data-driven decision-making, and ensure the integration of analytics into quality processes. The position will lead a global team dedicated to improving quality operations through innovative digital technologies while fostering a culture of continuous improvement and compliance.

Key Responsibilities

• Establish a holistic digital and quality analytics strategy that aligns with enterprise quality and the end-to-end Innovative Medicine quality segment business objectives and priorities from relevant business and quality functions.
• Develop a deep understanding of stakeholder needs and the quality landscape to define the voice of the user, incorporating these insights into strategy development.
• Oversee the development of risk evaluation AI tools and reports for senior management, including the Executive Committee.
• Lead the implementation and maintenance of quality analytics tools to assess and enhance the Quality Management System (QMS).
• Drive the rigorous application of analytics within quality assessment processes, ensuring continuous improvements in the quality management landscape.
• Identify and execute a strategic roadmap that transforms quality operations, leveraging digital technologies to automate and simplify processes while providing meaningful, predictive insights.
• Champion and manage large-scale strategic projects with executive visibility, collaborating with cross-functional teams in automation, digitalization of core quality processes, and analytics application.
• Manage the digital investment portfolio for Innovative Medicine Q&C, prioritizing initiatives and developing robust business cases that clearly define value drivers and overall impact.
• Establish and manage resource allocation within the team, ensuring optimal utilization of resources and alignment with departmental objectives.
• Define and implement metrics and KPIs to monitor and analyze roadmap durability, backlog health, velocity, and digital maturity, using data to drive improvements across the team.
• Collaborate with leadership to ensure alignment of Functional roadmaps with the overall digital roadmap and identify any potential redundancies or conflicts in project priorities.
• Incorporate Risk-Based Management practices into the development of quality analytics tools to identify trends and signals within the QMS.

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