QC Microbiology Manager

What Quality Assurance contributes to Cardinal Health

Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications.

Quality Assurance develops and implements a compliant and cost-effective quality system that assures products and services are reliable, safe and effective. This job family provides oversight of production/manufacturing activities, training to operational and quality control personnel, and educates business leaders on Quality policies and procedures and ensures that all products and services are properly reviewed for quality and documented.

What is expected of you and others at this level

• Role models Cardinal Health's high ethical standards and code of conduct.
• Manages department operations and supervises professional employees, frontline supervisors, contractors, and/or business support staff. Applies expertise to improve effectiveness and provide guidance to employees in own area.
• Cascades organizational goals to the individual level ensuring that individuals understand how they can contribute by establishing goals and achieving results within own job family, holding self and others accountable for results.
• Builds confidence and respect of others through a positive and energizing style.
• Proactively identifies talent internally and externally, including participation in succession planning process for job family.
• Encourages direct reports to strive for operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to maximize results; serves as a role model in innovative thinking and in focusing on quality within work.
• Has accountability for managing financial resources. Manages budget for own area and allocates resources accordingly, applying knowledge of profit drivers within own area/job family.
• Develops processes and procedures to implement functional strategies.
• Makes decisions, often difficult and/or unpopular, that impact the work of direct reports within job family; influences direct reports to support decision by presenting rationale/business case.
• Recognizes development needs and capability gaps in own area and arranges specific projects/assignments to address needs.
• Interprets internal/external business issues and adapts work priorities in own area.
• Works with customer groups to anticipate and interpret customer needs and business challenges by identifying quality and service-oriented customer solutions and shares key learnings with others.
• Effectively solicits and explains difficult concepts and persuades others to adopt a point of view; states own point of view.
• Responsible for being a culture champion by participating in the development, monitoring and sustainment of the culture that is an integral part of the IMS philosophy and vision. The incumbent is responsible for embracing and demonstrating the culture of energy, passion and positive atmosphere while delivering superb customer service.

Accountabilities

• Oversees the Microbiology laboratory systems to ensure that the data generated by the laboratories are produced in accordance with all applicable regulations and company policies and procedures.
• Oversees and maintains the Environmental Monitoring Program as required.
• Recommends approval or rejection of starting materials, intermediate, and finished products.
• Develops and applies practices, which will enable the laboratory to meet and exceed, desired customer and regulatory standards in a cost effective fashion.
• Collaborates with validation team and maintenance regarding lab equipment in the microbiology labs to determine conformance with applicable procedures and good practices.
• Responsible for the inspection, investigation, and taking of samples, in order to monitor factors which may affect product quality.
• Ensures that all necessary testing is carried out and the associated records are evaluated.
• Assists in and/or conduct all laboratory investigations of discrepancies to resolve problems and works with Management to ensure corrective action or preventive actions are implemented in a timely manner.
• Remains aware of developments in microbiology by reading current technical literature and attending technical meetings.
• Makes recommendations to management to improve the performance of the laboratories.
• Ensures proper laboratory hygiene and monitors the storage conditions for materials and products used in the labs.
• Fosters an environment that ensures both timely and effective communication as well as the escalation process to raise quality issues to the appropriate levels of management.
• Advises in the purchase of those laboratory supplies which have a direct effect on quality.
• Assists in the training efforts and development of the laboratory personnel.

…