Program Manager (R&D)

GROW WITH US:
Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:
Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

The Program Manager (PM) leads cross-functional core teams and manages complex software projects and/or system-level programs through Tandem’s product development process, with the main goal of developing and delivering new medical device products to market. The Program Manager is expected to exemplify the program management function and capabilities within Tandem and external partners. Key elements of the function include: execution in a phase gate process that defines development team deliverables throughout the product life cycle, lead/participate in core and scrum meetings, establish and drive the team’s project plan and schedule with clearly defined core team roles and responsibilities, establish project metrics, execute PM responsibilities as defined by our Design Control procedures. The Program Manager is also expected to lead or participate in process improvement initiatives led by the PMO.

Program Manager's at Tandem are also responsible for:

• Provides project management expertise and leadership to a multi-functional core team from Concept through Commercialization following Tandem’s standard process for product development and/or Design change; ensures implementation and compliance to Design Control procedures and improvements of systems, procedures, and documentation.
• Plans and directs all aspects of software/systems projects/programs. Establishes project plans and objectives, develops project cost analysis, establishes, and manages the project schedule and budget, manages resources, tracks progress, and provides updates to management and external partners. Works closely with the Program Office, Project Managers, and functional heads to resolve resource allocation issues, conflicts, and priorities and to ensure projects are staffed appropriately, completed on time, and within budget constraints. Ensures efficient transfer of product from R&D to manufacturing and external marketing.
• Leads/participates in process improvement initiatives related to product development, resource management and allocation, design controls, and other areas that impact cycle time, efficiencies, and compliance in medical device product development.
• Communicates and presents regular and timely project status updates to various levels of the organization including the executive management team and external partners.
• As necessary, performs other duties as required to support the PMO.

WHEN & WHERE YOU’LL WORK:

Hybrid: This role will be a mix of in-office work at our corporate headquarters in Del Mar, CA and remote work. This position is expected to be in office 2-3 days per week but may vary depending on business demands.

WHAT YOU’LL NEED:

• Demonstrated success working in complex matrixed organizations and influencing cross-functional stakeholders.
• Proven ability to drive cultural change and implement project management best practices.
• Strong communication and executive-level influencing skills to manage scope, resources, and priorities.
• Skilled at leading, motivating, and aligning project teams to meet schedule and business objectives.
• Proficient with project management tools for planning, scheduling, task management, resource allocation, and collaboration.
• Advanced Microsoft Office expertise, including Excel (formulas, pivot tables, dashboards/graphs), PowerPoint, and MS Project.
• Experience with Engineering Change Orders (ECOs), documentation, and review processes.
• Excellent written and verbal communication skills with the ability to build strong internal and external partnerships.
• Strong organizational, prioritization, problem-solving, and decision-making abilities while maintaining confidentiality.
• Knowledge of Agile/Scrum methodologies, product development processes, engineering principles, and medical device industry practices.

EXTRA AWESOME:

• Bachelor’s degree in engineering or a related field; or a combination of education and applicable experience.

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