PPI Business System Specialist II

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Warehouse

Job Description

Job Title: PPI Business System Specialist II

Location: Haverhill, MA - Ward Hill Site, 220 Neck Road

Work Arrangement: Fully onsite; limited remote flexibility may be available on an ah-hoc basis with manager approval, based on business needs.

How will you make an impact?

Thermo Fisher Scientific's Laboratory Chemicals Division manufactures reagents and chemicals used across life sciences research, drug discovery, and manufacturing. At the Ward Hill site, we work safely, perform with pride, and build our culture on respect, accountability, and continuous improvement. The PPI Business System Specialist II will help make work easier, improve performance, and support measurable results across Safety, Quality, Delivery, Productivity, Cost, and Customer Experience.

Position Summary

Reporting to the Manager, PPI, the PPI Business System Specialist II is a key member of the site PPI team responsible for leading and supporting defined cross-functional continuous improvement and productivity projects across the site. Using the Thermo Fisher Scientific Practical Process Improvement (PPI) Business System, Lean methodologies, and data-driven problem solving, this role identifies opportunities, analyzes end-to-end processes, implements sustainable solutions, and validates business benefits.

The role partners with functional leaders, process owners, operators, and subject-matter experts to strengthen daily management, improve process performance, and build practical continuous improvement capability.

What will you do?

Key Responsibilities:

Continuous Improvement Project Leadership

• Lead and support defined, cross-functional continuous improvement and productivity projects using PPI, Lean, and structured problem-solving methodologies.

• Manage assigned projects from opportunity identification and scoping through implementation, benefit validation, and sustainment.

• Develop project charters that define scope, objectives, baselines, targets, milestones, risks, governance, and stakeholder responsibilities.

• Deliver measurable improvements in safety, quality, delivery, productivity, cost, and customer experience.

• Maintain project plans, action logs, risk registers, performance dashboards, and benefit-tracking documentation.

• Partner with Finance and process owners to quantify, validate, and report operational and financial benefits.

• Escalate significant risks, barriers, and resource constraints to the Manager, PPI, project sponsors, and relevant leaders.

Process Transformation and Problem Solving

• Analyze operational, transactional, and business processes to identify performance gaps, constraints, waste, variation, and root causes.

• Apply structured problem-solving methods, including A3 thinking, 8-Step problem solving, root cause analysis, process mapping, and Value Stream Mapping.

• Facilitate Kaizen events, rapid improvement workshops, process redesign discussions, and direct process observation/Gemba activities.

Daily Management and Operational Excellence

• Support the deployment and maturity of Daily Management Systems, tiered accountability, visual management, and performance-review routines.

• Help teams establish relevant key performance indicators, visual controls, escalation pathways, and problem-solving routines.

• Develop and implement standard work in partnership with process owners and subject-matter experts.

• Ensure new and revised processes have clear ownership, documented controls, performance measures, and sustainment plans.

• Coach teams to use Daily Management to identify abnormalities, prioritize problems, and take timely corrective action.

Productivity Pipeline, Reporting, and Sustainment

• Assess improvement opportunities for feasibility, value, complexity, risk, and alignment to site priorities.

• Generate, maintain, and refresh the PPI savings pipeline, including active projects, forecast and validated savings, project aging, risks, and barriers.

• Prepare PPI performance summaries, dashboards, action trackers, and meeting materials for daily, weekly, and monthly reviews.

• Conduct post-implementation follow-up to assess benefit delivery, adoption, control effectiveness, and sustainability.

Capability Building, Coaching, and Change Leadership

• Serve as a practical resource for PPI, Lean, Daily Management, and structured problem-solving methodologies.

• Deliver or support training, coaching, and practical guidance to colleagues, project teams, and process owners.

• Coach colleagues and front-line leaders on root cause thinking, data-based decision making, standard work, and sustaining improvements through standardization.

This role is expected to spend approximately 10% - 15% of time supporting Manager, Supply Chain – data analysis

• Prepare and refresh data for multiple daily and weekly calls, reports, and reviews

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