Operations Reporting Analyst I

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking an Operations Reporting Analyst to join our team!

Work Schedule: Monday – Friday; 8:00am-5:00pm ET

Location: This role will work in our office at 1225 Jay Lane Graham, NC

The Reporting Analyst provides essential support to the RCM Logistics, Lockbox Operations, and Print & Insert teams by compiling, analyzing, and distributing operational data. This role ensures timely and accurate reporting to support workflow efficiency, performance tracking, and compliance. The Reporting Analyst works closely with cross-functional teams to maintain reporting schedules, troubleshoot data discrepancies, and contribute to process improvements.

Core Responsibilities:

• Generate, validate, and distribute daily, weekly, monthly, and ad hoc operational reports
• Monitor and analyze key performance indicators (KPIs) across RCM Logistics, Lockbox Operations, and Print & Insert functions
• Develop, maintain, and enhance reporting templates, dashboards, and data repositories
• Create custom reports and analyses to support operational leadership and business needs
• Audit data for accuracy, completeness, and consistency and investigate reporting discrepancies
• Perform trend analysis and provide historical reporting to support operational planning and forecasting
• Document reporting processes, workflows, and standard operating procedures
• Present reporting results and data insights during department and leadership meetings
• Support process improvement initiatives through data collection, analysis, and reporting
• Extract, manipulate, and validate data from multiple systems and data sources
• Collaborate with internal stakeholders to identify reporting requirements and improve reporting efficiency

Minimum Qualifications:

• Associate’s degree with 3+ years’ experience in data analysis and reporting

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Healthcare Administration, or related discipline
• 2+ years’ experience generating and maintaining operational reports and working with large datasets
• Advanced Excel, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, and chart creation
• 2+ years experience healthcare operations, revenue cycle management, lockbox operations, document processing, or logistics environments
• 2+ years creating dashboards and data visualizations
• Experience with Microsoft Access, SQL, Crystal Reports, Power BI, or comparable reporting tools
• Knowledge of process improvement methodologies and performance reporting

Additional Job Standards:

• Data extraction, analysis, and reporting expertise
• Ability to work with and reconcile data from multiple sources
• Strong analytical and problem-solving abilities
• High attention to detail and accuracy
• Excellent organizational and time-management skills
• Ability to manage multiple priorities and deadlines
• Strong written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Ability to present findings and recommendations to operational leaders

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. …