Onsite Wellness Coach- Maryland

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
The onsite Wellness Health Coach position is a full-time, onsite position with a large National customer. This position is office based at the Sparks Maryland customer location.

The Wellness Health Coach utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members in decisions related to achieving and maintaining optimal health status.

Assessment of Members:

• Through the use of clinical tools and information/data review, uses knowledge and experience of lifestyle risk behaviors to conduct comprehensive evaluation of member's health status and lifestyle risks.
• Utilizes assessment techniques to determine member’s level of health literacy, technology capabilities/access, and readiness to change.
• Enhancement of Medical Appropriateness and Quality of Care:
• By assimilating health assessment data analysis, establishes a plan of care based on member’s health status/risks, education, and support needs.
• Partners with members to identify opportunities for integration into available internal/external programs.
• Using holistic approach consults with supervisors or others to overcome barriers with assisting members in meeting goals and objectives.
• Identifies and escalates quality of care issues through established channels.
• Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
• Utilizing interviewing and active listening skills, provides coaching, information and support to empower the member to make ongoing independent healthy lifestyle choices.
• Interprets and utilizes clinical guidelines/criteria to positively impact members health
• Provides up-to-date healthcare information to help facilitate the member’s understanding of his/her health status
• Helps member actively and knowledgeably participate with their provider in healthcare decision-making

Monitoring, Evaluation and Documentation of Care:

• Develops and monitors established plans of care, in collaboration with the member and/or attending physician, to meet the member’s goals.
• Utilizes internal policy and procedure in compliance with regulatory and accreditation guidelines.

Required Qualifications:

• 3-5 years of experience in health education, wellness coaching, population health, community health, or a related health-focused role.
• 1-2 years of experience educating and coaching individuals on health improvement strategies, preventive care, chronic condition management, and healthy lifestyle behaviors.

Preferred Qualifications:

• Demonstrated ability to communicate, problem solve, and work effectively with people, and use good judgement in challenging situations.

• Background in motivational interviewing, active listening skills, Transtheoretical Model, mindfulness-based and other evidence-based coaching techniques.
• Health Coach Certification.
• Personal Trainer Certification.
• Call Center experience.

Education Requirements

Bachelor's Degree in a health related field (e.g., Health ed, Wellness, Health Promotion) or multiple years of related work experience in a similar role.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$0.00 - $0.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

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