Manager, Data Governance & Analytics

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
Supports Business Analytics strategies that advance organizational reporting, data governance, quality assurance, project delivery, and operational performance goals. This role works across business, analytic, and technical teams to develop reliable reporting solutions, support consistent data definitions and business rules, validate analytic outputs, and coordinate initiatives aligned with business priorities.

The position serves as a key contributor supporting business stakeholders, analytics teams, IT partners, data stewards, and cloud platform teams. The Manager Analyst performs data governance activities, produces recurring and ad hoc reporting deliverables, conducts quality assurance and analytic validation, and coordinates cross-functional projects. This role helps ensure business decisions are supported by accurate data, consistent definitions, effective documentation, well-tested analytic solutions, and timely delivery.

• Data Governance, approximately 30%: Supports data governance and stewardship activities by developing and maintaining business definitions, reporting logic, data dictionaries, metadata, reporting inventories, lineage documentation, process documentation, and governance standards.
• Partners with business and technical stakeholders to clarify data requirements, document data ownership, investigate data quality concerns, and promote consistent use of governed data assets.
• Reviews existing reporting and analytic processes to identify inconsistencies in data definitions, business rules, sourcing, transformation logic, and documentation.
• Supports governance meetings, working sessions, issue tracking, decision documentation, and follow-up activities to promote accountability and adoption of agreed-upon standards.

• Recurring Reporting and Ad Hoc Deliverables, approximately 25%: Develops, maintains, and delivers recurring reports, dashboards, analyses, and ad hoc business requests using SQL, Tableau, DataMarts, cloud-based analytics platforms, and other enterprise reporting tools.
• Gathers and documents business requirements and translates them into accurate, practical, and actionable analytic or reporting deliverables.
• Analyzes business performance, operational trends, financial results, utilization, and other relevant measures to develop insights and support informed decision-making.
• Maintains reporting schedules, process documentation, business logic, and production procedures to ensure recurring deliverables are timely, repeatable, transparent, and supportable.

• Quality Assurance, approximately 25%: Performs quality assurance and validation of reports, dashboards, datasets, queries, business logic, transformations, and analytic outputs.
• Develops and executes test plans, validation queries, reconciliations, reasonability checks, and documentation to confirm accuracy, completeness, consistency, and alignment with requirements.
• Investigates data discrepancies, reporting defects, and process gaps; documents findings; performs root-cause analysis; and collaborates with appropriate partners to support resolution.
• Participates in peer reviews and production-readiness assessments to ensure analytic deliverables meet established documentation, governance, testing, and quality standards.

• Project Management, approximately 20%: Coordinates analytics, reporting, governance, documentation, quality assurance, migration, and process-improvement initiatives.
• Develops and maintains project plans, milestones, timelines, status updates, risks, dependencies, action items, and deliverables.
• Facilitates project meetings and working sessions, communicates progress to stakeholders, escalates risks or barriers, and follows through on assigned actions and commitments.
• Collaborates with business stakeholders, analytics teams, IT partners, data engineering teams, cloud platform teams, and leadership to support effective and timely project delivery.
• Supports cloud analytics modernization and reporting transition activities, including migration validation, responsible use of cloud resources, query and workload awareness, and alignment with emerging platform capabilities.
• Shares knowledge and promotes consistent practices by assisting colleagues with documentation standards, requirements gathering, SQL-based analysis, analytic validation, reporting processes, and project coordination.

Required Qualifications
-5+ years of experience in analytics, business intelligence, reporting, data governance, business analysis, quality assurance, or related data-focused functions.

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