Logistics Specialist

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

POSITION SUMMARY

This position is a key supporting the daily transportation and logistics activities under minimal supervision. The ideal candidate will possess the skills and aptitude to support the logistics side of operations and the cross-functional skills to successfully collaborate with multiple internal and external business partners.

RESPONSIBILITIES

• Track and trace from suppliers and for customer deliveries.
• Coordinate RMA & Scrap process in collaboration with our customer service team.
• Freight auditing & processing claims through NVision
• Develops policy, guidelines and procedures; trains and implements to them.
• Responsible for ensuring compliance with all quality regulations and established standard procedures.
• Work with freight carriers and freight forwarders to improve performance Analyze and resolve inventory variances.
• Support customer relocation in collaboration with Customer Solutions and Service Ops Team
• Interact with colleagues in Manufacturing, Supply Chain, and Commercial to support daily operations.
• Facilitate material transfers by generating reports through ERP system and ensuring proper execution of movement.
• Research and correct issues related to transportation and logistics.
• Acquire and maintain understanding of the technologies utilized in Illumina’s products, parts, and services.
• Provide reports and participate in special projects as assigned.
• Provide cross-functional support as needed.

REQUIREMENTS

• 3-5 years of Operations and/or Logistics background, preferably in a life sciences manufacturing environment with temperature sensitive products.
• Experience in an FDA/ISO regulated environment with biotech consumables, medical devices and/or the deployment of Quality Systems and process controls.
• Experience working in “best in class” operations organization.
• Strong interpersonal skills, able to interact well with direct and cross-functional team members.
• Ability to identify and resolve problems that arise in relations to logistics activities.
• Strong verbal and written communication skills.
• Excellent internal and external customer service.
• Ability to influence and multi-task in a fast-paced environment.
• Very detail oriented with strong math and organizational skills.
• Must have the ability to prepare and deliver effective presentations.
• Familiar with Standard Operating Procedures (SOPs), Work Instructions (WIs), Good Manufacturing Practices (GMP), Good Documentation Practices (GDP), and ISO and FDA regulated environments.
• Proven self-start, can work independently.
• Experience using an ERP system (SAP preferred).
• Proficient in use of Microsoft Office (Outlook, Excel, Word).
• College degree preferred.

The estimated base hourly range for the Logistics Specialist role based in the United States of America is: $27.50 - $41.25. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. The range reflects long‑term growth in the role; therefore, most candidates are hired between the minimum and middle of the range. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. …