Automation Software & Controls Technician IV

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Production Equipment Repair & Maintenance

Job Category:

Business Enablement/Support

All Job Posting Locations:

Jacksonville, Florida, United States of America

Job Description:

About Vision

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of vision treatments? Ready to join a team that's reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to empower eye care professionals and patients to proactively protect, correct, and enhance healthy sight for life. Our products and services address these needs throughout a patient's lifetime, from pediatric to aging-eye care. Your unique talents will help patients on their journey to wellness. Learn more at Johnson & Johnson MedTech.

Johnson & Johnson is recruiting for an Automation Software & Controls Technician IV to be based onsite in Jacksonville, FL.

The Automation Software & Controls Technician IV is a recognized specialist within the controls and automation environment, operating in a lead capacity by providing technical direction to on-shift technicians and driving machine uptime across the manufacturing floor. This role serves as the primary technical resource for automation software, PLC-controlled equipment, robotics, vision systems, and industrial control systems. As a technical lead, this position offers broad exposure to new and evolving technologies while directly supporting equipment installations, upgrades, automation enhancements, and equipment obsolescence replacement projects across three generations of production equipment.

The ideal candidate will have strong technical experience in PLC diagnostics and troubleshooting, industrial controls, robotics, machine vision systems, electrical and controls fault isolation, and automated manufacturing equipment. The Troubleshooter will provide hands-on support for production equipment by analyzing faults, interpreting PLC logic and machine sequences, identifying hardware and software issues, and supporting timely equipment recovery. The role partners with Automation Engineers to address complex or recurring problems and improve equipment uptime, reliability, and overall line performance.

Key Responsibilities

• Fault-find and troubleshoot complex automation equipment, PLC-controlled systems, and industrial software applications.
• Serve as the first point of contact for automation software, controls, and PLC-related line-down issues.
• Collaborate with the team to develop strong problem-solving capabilities within the lens manufacturing environment.
• Develop an in-depth knowledge of all control systems currently used throughout the facility, including PLCs, vision systems, lasers, barcode readers, RFID readers, robots, servo control systems, HMIs, and industrial networks.
• Troubleshoot and support manufacturing software applications and automation systems to maximize equipment uptime and performance.
• Develop and publish comprehensive troubleshooting articles and technical documentation for complex automation, software, and controls-related issues.
• Play an integral role in the knowledge transfer process by helping develop the technical capabilities of on-shift personnel.
• Partner directly with Automation Engineers to identify root causes and implement sustainable solutions for equipment reliability, line runnability, and controls-related issues.
• Support new equipment installations, automation upgrades, software deployments, and controls integration projects.
• Drive continuous improvement initiatives related to automation, controls, robotics, and software-enabled manufacturing systems.

Qualifications

Education

• High School Diploma or equivalent required; an associate degree, technical degree, or relevant certifications are preferred.

Skills & Experience

Required

• Minimum of six (6) years of relevant work experience.
• Proven track record of troubleshooting and resolving complex technical issues.

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