LAS Operations Training Specialist

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Position Overview

The LAS Operations Training Specialist’s main responsibility is to coordinate and deliver onboarding and ongoing training for new and existing LAS team members. This role develops and maintains instructor-led and e-learning materials, assessments, and competency activities to support consistent, effective learning. The specialist also supports learning management system (LMS) administration, including curricula, assignments, training records, and reporting in accordance with applicable procedures. The role partners with equipment service subject matter experts to maintain relevant technical training and provide hands-on instruction as needed.

Essential Duties

include but are not limited to the following:

• Coordinate, schedule, communicate, and facilitate new-hire onboarding and ongoing employee training.
• Identify and adapt training style to meet learner needs.
• Build strong customer relationships and deliver learner-focused solutions through classroom instruction, virtual training, e-learning, in-lab coaching, and hands-on/on-the-job instruction, as needed.
• Evaluate training effectiveness through learner feedback, assessments, and completion or competency data.
• Respond to training and process questions, consulting technical subject matter experts when needed.
• Assist in retraining employees, as needed.
• Help develop the training expertise, behavior, mindsets, and skillsets of team members.
• Collaborate with trainers, operational leaders, and subject matter experts across functions to identify training needs and maintain accurate content.
• Develop, edit, and maintain onboarding resources, e-learning modules, presentations, training materials, assessments, and process documentation.
• Support LMS administration by creating and maintaining curricula and course assignments, tracking completions, preparing reports, and ensuring accurate training records in accordance with applicable policies and procedures.
• Ability to work collaboratively in a team environment.
• Display excellent interpersonal skills with the ability to interact and build solid working relationships with peers at all levels of the organization.
• Partner with the equipment service team to understand key workflows and support equipment-specific training when needed.
• Lead and motivate others, even when not in a position of authority.
• Display excellent written and oral communication skills.
• Ability to adapt to changing workloads and circumstances effectively.
• Ability to quickly respond to and understand new information.
• Display excellent time management and ability to remain focused when working independently.
• Display strong organizational skills and demonstrate a high level of attention to detail.
• Ability to accurately follow written and verbal instructions.
• Ability to continually learn, improve, and apply new training skills.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies as well as regulatory requirements.
• Proficient in Microsoft Suite Products.
• Maintain regular and reliable attendance.
• Ability to work overtime, as needed.
• Ability to lift up to 40 pounds for approximately 15% of a typical day.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 50% of a typical day.
• Ability to travel 15% of working time away from work location, may include overnight/weekend travel.
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• Ability to comply with any applicable personal protective equipment requirements.
• Ability and means to travel between Madison locations.

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• Minimum Qualifications· Bachelor’s Degree in Training and Development, Education, Instructional Design, Engineering, or a field related to the essential duties of the job; or Associate’s Degree and 2 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s Degree.

• 2+ years of experience in corporate training, onboarding, instructional design, technical training, or related training experience.
• Experience developing training content, including presentations, learning assessments, or e-learning materials.
• Strong understanding of instructor-led, virtual instructor-led, e-learning, and/or hands-on/on-the-job training.
• Strong computer skills including virtual meeting tools, word processing, presentation development, data/records management, and learning management systems.

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