Health & Community Navigator

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Health & Community Navigator

Remote type: Hybrid

Locations: USA, TX, Conroe; USA, OK, Oklahoma City

Time type: Full time

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Position Summary (Purpose of Job):

The Health & Community Navigator (HCN) is a trusted, non-clinical resource who supports McKesson associates at the Conroe, Texas, and Oklahoma City, Oklahoma, Distribution Centers. The role combines onsite Distribution Center support, virtual follow-up, and community engagement to help associates navigate health benefits, healthcare and social-service resources, and barriers that may affect health and well-being.

The HCN builds trusted relationships with associates, Distribution Center leaders, HR, internal partners, healthcare professionals, vendors, and community organizations. Through outreach, navigation, follow-up, health education, social support, and advocacy, the HCN helps associates better understand available resources and take practical next steps.

This role requires flexibility to support different Distribution Center shifts and regular travel between the assigned markets. The HCN provides individual support, group education, onsite engagement activities, resource navigation, and community partnership development while documenting activity and outcomes through approved reporting processes.

The HCN does not provide clinical care or replace HR, benefits, or healthcare professionals. The role helps associates understand available options, connect with the appropriate resource, and follow through on identified needs.

Key Responsibilities (% of Time):

Associate Navigation, Follow-Up, and Support (35%)

Provide trusted, non-clinical navigation and follow-up that helps associates address health, benefits, and social resources needs.

Examples of work:

• Meet with associates onsite or virtually to understand non-clinical health, benefits, and social-resource needs.

• Help associates navigate McKesson benefits, health resources, community services, and appropriate internal or external support options.

• Provide timely follow-up, reinforce next steps, and help reduce barriers that may prevent associates from accessing available support.

• Use clear, plain-language communication and culturally responsive practices to support understanding, trust, and informed decision-making.

• Maintain appropriate role boundaries and refer clinical, HR, benefits, safety, or emergency matters to the appropriate professional or function.

• Document associate support, referrals, follow-up, and outcomes accurately using approved tools and processes.

• Protect confidentiality and handle associate information in accordance with company requirements.

Health Education and Distribution Center Engagement (25%)

Plan and deliver accessible health education and engagement activities that respond to associate and Distribution Center needs.

Examples of work:

• Deliver health literacy education, benefits awareness, resource information, and preventive-health content through individual and group sessions.

• Coordinate onsite activations, screenings, vendor events, awareness campaigns, and volunteer activities with Distribution Center leaders and internal partners.

• Adapt engagement approaches and schedules to support different Distribution Center shifts and associate work patterns.

• Develop or use approved educational materials that are practical, understandable, and relevant to the workforce.

• Promote available resources through onsite visibility, virtual appointments, presentations, and approved communication channels.

• Gather associate feedback and site insights to identify emerging needs and recommend practical improvements.

Community and Stakeholder Partnerships (20%)

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