Health & Community Navigator (HCN), Float Support

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Time Type: Full time

Work Arrangement: Hybrid / field-based

Travel: Up to 75%, including overnight travel across HCN-supported markets

Location: United States; preferred proximity to a major airport, subject to HR confirmation

Manager: Health & Community Navigator Supervisor

Position Summary

This HCN Float role is a hybrid between McKesson distribution centers (DCs) and the community. The role will involve Health & Community Navigator functions and provides temporary or supplemental coverage across assigned HCN-supported markets. A Health & Community Navigator (HCN) is a liaison and provides cultural mediation between the health care system, social services, and the community.

An HCN is a trusted resource and has a close understanding of the ethnicity, language, socioeconomic status, and life experiences of the community served. An HCN assists people in gaining access to needed services and builds individual, community, and system capacity by increasing health knowledge and self-sufficiency through activities such as outreach, navigation and follow-up, community health education and information, social support, advocacy, and encouragement to participate in clinical screenings. This work supports McKesson employees and builds McKesson's presence with community agencies and partners in the local area.

The candidate must be willing to travel up to 75%, including overnight travel, and be flexible with work hours to accommodate different distribution center shifts, temporary assignments, and changing market needs. The Float HCN will meet with employees onsite or virtually to assess and address non-clinical resource and healthcare needs, hold educational sessions, organize volunteer events, and maintain service continuity during PTO, leaves, vacancies, onboarding, new market launches, and periods of increased demand. In the community, the Float HCN will meet with local organizations to build McKesson's presence and identify new programs that can support the community.

Minimum Job Qualifications

Education

Degree or equivalent experience.

Experience

Typically requires 2+ years of relevant experience.

Critical Skills and Experience

• 2+ years of relevant experience as a Community Health Worker or Health & Community Navigator.

• Proficiency in Microsoft Office products, including Outlook, Excel, Word, Teams, and PowerPoint, required.

• Exceptional communication skills.

• Ability to communicate effectively with providers and other healthcare professionals.

• Ability to work independently, enter new markets quickly, manage changing priorities, and maintain clear handoffs and documentation between assignments.

• Ability to independently coordinate travel arrangements and manage travel expenses accurately and timely in accordance with company policies.

Preferred Qualifications

• Experience with community-based outreach.

• Experience in health education and/or addressing health literacy.

• Extensive oral presentation skills.

• Successful completion of an approved Community Health Worker training program and related certification preferred.

• Experience supporting frontline, shift-based, or geographically dispersed employee populations preferred.

Working Conditions

Environment

• Traditional office environment within distribution centers and other operational settings.

• Community-based work environments as needed.

• Hybrid, field-based work across assigned HCN-supported markets, including temporary market assignments.

Physical Requirements

• Based out of an assigned home location, performs computer-based work, and conducts required in-person work at assigned company locations.

• Travel may represent up to 75% of duties, including overnight travel by air or ground across HCN-supported markets.

• Must be willing to travel to assigned company locations and surrounding communities.

• Ability to move throughout distribution center environments and transport reasonable event or educational materials.

• Flexibility to support varying distribution center shifts, events, and changing business needs.

Compensation and Total Rewards

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. Compensation is determined by several factors, including experience and skills, internal equity, regular job-market evaluations, and geographic market. Pay will be compliant with applicable regulations.

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