Governance & Operational Excellence Corporate Internship – Summer 2027 (Undergraduate)

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better.

Position Summary

The Governance & Operational Excellence Internship experience is an 10.5-week full-time opportunity that starts on May 24th, 2027, and concludes on August 4th, 2027.

This is a hybrid position with 3 days (generally Tuesday, Wednesday, and Thursday) in the Hartford, CT office location. The other 2 days each week will be working remotely from home, office, or another location of your choice. CVS Health's hybrid work model provides office-based colleagues the ability to flex between working in the office and working from home based on the work you need to accomplish. Relocation assistance may be provided for candidates that qualify.

As a CVS Health Corporate Intern you will participate in:

• Projects that contribute to the success of our business

• Community service activities

• Professional development workshops

• Mentorship and networking opportunities

• Interaction with senior leaders

The hourly rate is $26/hr with 40 hours/week, no work on July 4th (company holiday), and two days of paid leave. Additionally, our corporate interns have an increased likelihood to receive an offer for a future role with CVS Health.

Sponsorship

Work visa sponsorship is not available for this role. This includes participation in Curricular Practical Training (CPT), Optional Practical Training (OPT), and F-1 Visa programs.

About this Business Area

The Configuration Governance team is responsible for establishing and maintaining enterprise-wide standards, controls, and quality practices that support accurate and consistent configuration processes across Commercial, Medicaid, and Medicare businesses. The team works to strengthen governance, improve compliance oversight, and promote operational excellence across diverse technology and business environments.

By partnering with business and technology stakeholders, the team helps create scalable processes, enhance quality assurance practices, and ensure consistency in how configuration activities are managed throughout the organization. Their work supports accuracy, efficiency, and compliance across critical healthcare operations.

You Will Gain Valuable Work Experience and Participate In:

• Analyzing data and validating information to support configuration accuracy and reporting processes

• Developing analytical skills through the creation and maintenance of reports, dashboards, and operational metrics

• Evaluating quality assurance practices, audit results, and performance measures to identify improvement opportunities

• Collaborating with project managers and cross-functional stakeholders to understand business processes and operational workflows

• Supporting process improvement initiatives that increase efficiency and consistency across teams

• Learning how governance frameworks, compliance controls, and operational standards support healthcare operations

• Utilizing technology and business tools to support reporting, analysis, and process improvement activities

• Gaining exposure to enterprise-wide initiatives that impact Commercial, Medicaid, and Medicare businesses
  

Required Qualifications

• Meet educational requirements (see Education section)

Preferred Qualifications

• Have demonstrated leadership experience. Examples include: active roles in student or social organization activities, sports, or school or work-related projects

• Have internship, work, or project experience in a related field

• Show strong written and verbal communication skills

• Have an interest in obtaining a full-time position within CVS Health upon graduation

• Strong organizational and project management skills

• Proficiency in Microsoft Excel for data analysis and reporting

• Familiarity with AI tools such as Microsoft Copilot, Claude, or similar technologies

• Ability to communicate effectively with stakeholders and business leaders

• Interest in process improvement, quality management, governance, or operational excellence initiatives

• Exposure to data analytics, programming, data science, or automation tools is a plus

Education

• Currently pursuing a Bachelor's degree

• Have an anticipated graduation date between September 2027 and June 2028

• Have a major relevant to the position such as Business Administration, Information Systems, Data Analytics, Management Information Systems, Operations Management, Computer Science, Data Science, Industrial Engineering, Healthcare Administration, or a related field

Pay Range

The typical pay range for this role is:

$26.00 - $26.00

Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. …