Executive Assistant

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

This is an opportunity for a highly organized and proactive professional to partner closely with senior business leaders in a fast-paced, high visible environment.

Job Summary

This Executive Assistant (EA) will directly support the Commercial Underwriting Vice President, who is responsible for driving strategy, growth, and overall business performance across Commercial Underwriting. In addition, this EA will directly support the Executive Director of Business Strategy for Commercial Underwriting. Aetna is a large-scale national payor and the healthcare business unit within CVS Health, one of the largest health service companies in the United States.

Responsibilities:

• Proactively managing/coordinating daily schedule/calendar, contacts, travel arrangements, meetings (internal and external), conferences, and seminars.

• Arranges and schedule numerous meetings; maintain and update calendar; determine importance of meeting requests and schedule accordingly; demonstrate flexibility, serve as first-line of defense with the high volume of communications of phone and email.

• Arrange travel and all accommodations including comprehensive and detailed itineraries.

• Process reimbursement and expense reports in accordance with established policy guidelines; track expenses and follow-up in timely manner.

• Prepares complex and comprehensive financial records and files about departmental expenditures, budget balances, investments, payroll, and operations.
• Examine performance of required training assignments within the department ensuring compliance and continuous improvement.
• Administers assignments research, collection, analysis, and compilation of data and information for department reports.
• Identifies opportunities for staff support and administrative assistance to executive-level, senior management, or senior individual contributors as needed to ensure consistent department operations.
• Responsible for excellence in complex meeting/event preparation (AV, room scheduling, telepresence events, etc.), set-up, and follow-up including preparing presentations/agendas/materials, documenting notes, and coordinating follow-up items to completion, arranging for food/drink.

• Coordinate on-boarding and off-boarding of employees, including hardware installation request/repair, space planning, etc.

• Manage general office and administrative tasks, including ordering of miscellaneous supplies, renewing memberships and subscriptions, managing distribution lists, photocopying, faxing, deliveries, etc.

• Manage department files, including electronic document systems, intranet web sites, wikis, and web-based project management tools.

• Edit presentations, agendas, spreadsheets, communications, databases, and reports.

• Prioritize and track deliverables, manage project timelines, deadlines and requests.

• Participate in meetings, take notes and disseminate information to relevant stakeholders, including weekly email updates. Responsible for drafting and editing correspondence.

• Manage special projects as designated and assist other department members as necessary.

• Works appropriately with confidential information; always acts with discretion.

Required Qualifications

• 5+years of administrative experience supporting department leaders
• Demonstrated experience supporting multiple executives in a complex, matrixed organization

• Demonstrated experience coordinating executive phone coverage, calendars, and detailed work and travel itineraries.

• Exceptional organizational and prioritization skills with the ability to manage competing demands

• Strong communication skills with a high degree of professionalism and executive presence

• Advanced proficiency in Microsoft Office (Outlook, Word, Teams, PowerPoint, Excel)
• Proven ability to handle sensitive and confidential information with discretion

Preferred Qualifications

• 2+years of executive administrative experience supporting Vice President level leaders
• Excellent interpersonal skills with the ability to represent the organization professionally in both telephone and face-to-face interactions.

• Ability to work with and maintain confidential information.

• Demonstrated experience taking thorough notes and translating discussions into actionable next steps.

• Strong judgment in understanding priorities and modifying meeting schedules and content as needed.

• Proven ability to work autonomously while also collaborating effectively with others.

• Exposure to healthcare, insurance, or multi-product organizations preferred
• Experience supporting executive-level forums (e.g., talent reviews, business reviews, strategy sessions)

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