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McKesson

End User Computing & Digital Experience Technical Product Manager

Location
(Multi-state)Hybrid
Posted
Posted today (employer shows the date only)
Source
Workday (employer's applicant tracking system)
Category
Engineering/Technology
Industry
Pharmacy
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From the employer's posting

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Position Summary

The Endpoint User Computing Technical Product Manager owns the strategy, roadmap, lifecycle, adoption, and business outcomes for a portfolio of digital workplace products. The portfolio may include endpoint devices, Chrome Enterprise, Google Workspace, collaboration services, mobile experiences, virtual application delivery, endpoint management, secure access, employee productivity, and supporting workplace technologies.

This position serves as the primary connection between employees, business stakeholders, architecture, engineering, operations, cybersecurity, service management, change management, finance, procurement, and strategic vendors. The Technical Product Manager converts workforce needs and technology opportunities into a prioritized product roadmap and ensures that products deliver measurable value, security, reliability, usability, and cost effectiveness.

As a P4 Senior individual contributor, this role independently manages complex products, leads cross-functional prioritization, makes recommendations based on data and customer insight, and influences delivery across multiple teams without relying on direct organizational authority.

Key Responsibilities

· Own and evolve the vision, strategy, value proposition, roadmap, and lifecycle for assigned endpoint and digital workplace products.

· Manage a product portfolio that may include Chromebooks, Windows and macOS devices, mobile devices, Google Workspace, Chrome Enterprise, endpoint management, secure browser, virtual applications, collaboration, printing, conferencing, and employee-access experiences.

· Gather and synthesize employee, business, operational, security, and technical requirements into product capabilities, outcomes, and roadmap priorities.

· Conduct customer research through interviews, surveys, telemetry, support trends, adoption data, and stakeholder feedback.

· Maintain the product roadmap, backlog, release plan, dependencies, risks, decisions, and measurable acceptance criteria.

· Prioritize capabilities using business value, employee impact, risk reduction, regulatory requirements, technical feasibility, lifecycle needs, and cost.

· Partner with the Endpoint User Computing Architect to ensure product direction aligns with target architecture, standards, security guardrails, and long-term technology strategy.

· Partner with engineering and operations teams to convert product outcomes into epics, features, user stories, technical requirements, and release plans.

· Define and monitor product KPIs covering adoption, experience, reliability, performance, service quality, support demand, security, cost, and business value.

· Manage product performance throughout its lifecycle, including introduction, adoption, enhancement, maintenance, vendor transition, and retirement.

· Ensure product plans address cybersecurity, privacy, accessibility, records management, audit, resiliency, and regulatory requirements.

· Lead stakeholder reviews, roadmap discussions, prioritization decisions, product demonstrations, release-readiness reviews, and retrospectives.

· Manage cross-product dependencies and coordinate with identity, network, cybersecurity, cloud, application, service desk, workplace, and business teams.

· Develop business cases and investment recommendations for new capabilities, renewals, migrations, modernization, and technical-debt remediation.

· Maintain cost transparency and help manage product budgets, forecasts, licensing, vendor commitments, and consumption.

· Manage strategic vendor relationships, performance commitments, roadmaps, escalations, and product-development opportunities.

· Lead product adoption and change activities in partnership with communications, training, support, and organizational-change teams.

· Use data and feedback to drive continuous improvement and ensure that product decisions remain centered on employee and business outcomes.

· Communicate product status, risks, value, dependencies, and decisions to technical, operational, and senior business stakeholders.

Minimum Qualifications

· Bachelor's degree in information technology, computer science, business, engineering, product management, or a related discipline, or equivalent practical experience.

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