Director, Web Product Management

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Digital Marketing

Job Sub Function:

Digital Product Management

Job Category:

Professional

All Job Posting Locations:

Jacksonville, Florida, United States of America, New Brunswick, New Jersey, United States of America

Job Description:

We are searching for the best talent to join the Corporate Brand Equity team as the Director, Web Product Management. This position has a primary location of New Brunswick, NJ but consideration will be given to other J&J office locations.

The Director, Web Product Management is a strategic digital product leader responsible for serving as the Product Manager for JNJ.com, driving the vision, roadmap, governance, and continuous evolution of Johnson & Johnson's corporate brand website and broader digital experience ecosystem. This role leads the development and delivery of scalable, user-centered digital capabilities that strengthen stakeholder engagement, advance business priorities, and create measurable value across Johnson & Johnson's corporate digital channels.

Serving as the critical bridge between business, brand, user experience, content, and technology teams, the Director translates strategic objectives, user needs, and brand priorities into innovative digital solutions that balance customer experience, technical feasibility, and business impact. The role owns product strategy and prioritization for JNJ.com, ensuring alignment across platforms, content, technology, analytics, and enterprise stakeholders.

The Director leads and develops a team of Product Owners responsible for defining requirements, managing product backlogs, and driving execution across digital products and capabilities. In partnership with cross-functional teams, the Director establishes product management best practices, governance, and ways of working that enable efficient delivery and continuous optimization.

Additionally, the Director drives targeted transformation initiatives, including AI-enabled capabilities, workflow optimization, automation, and operational improvements that enhance both digital experiences and organizational effectiveness.

Responsibilities

Digital Product Strategy & Ownership

• Function as the Product Owner to the vision, strategy, roadmap, and governance for JNJ.com and the enterprise digital ecosystem, ensuring alignment across platforms, content, technology, user experience, and business priorities.
• Lead the design, development, and continuous evolution of digital experiences, capabilities, and supporting content management platforms.
• Champion a data-driven approach to product management by employing user research, analytics, stakeholder feedback, market trends, and experimentation to define, prioritize, and optimize product investments, features, and enhancements.
• Lead internal and external research efforts to understand customer needs, market trends, and emerging digital opportunities.
• Drive platform scalability, interoperability, and reuse of digital capabilities across functions, regions, and customer groups.
• Lead cross-functional teams in translating business requirements and strategic priorities into scalable digital solutions, driving digital initiatives from concept through execution to deliver exceptional user experiences and measurable business value.
• Partner across Corporate Affairs, Communications, Technology, Legal, business units, and external agencies to align product strategy, investments, and execution.
• Manage and prioritize digital product backlogs, roadmaps, release planning, and enhancement initiatives.
• Drive user-centered design and ensure alignment with UX, accessibility, content, brand, and governance standards.
• Foster a product-led mentality that prioritizes customer value, outcome-based decision making, continuous learning, and iterative delivery to achieve strategic business goals.
• Manage agency, technology, and vendor partnerships to ensure quality delivery, innovation, operational excellence, and business value.
• Establish and monitor performance metrics, customer insights, and success measures to drive continuous optimization, product effectiveness, and partner satisfaction.

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