Director, Advanced Capabilities, Commercial L&D

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

The Director, Advanced Capabilities leads the Advanced Capabilities function within Commercial Learning & Development (CL+D), overseeing strategy, design, implementation, and continuous improvement.

The role strengthens field capabilities to support business objectives and customer engagement, partnering with Sales Leadership, Regional Trainers, Marketing, Commercial Operations, Medical Affairs, and other cross-functional stakeholders.

The Director oversees capability strategy, governance, common models across U.S. Commercial, coordination with global counterparts, portfolio prioritization, and resource allocation. Key initiatives include:

• New-to-Role Learning Journey Professional Skills (INTEGRATE and ELEVATE)
• Matrix Collaboration / LEAD Account Framework / Ways of Working
• Communication Impact and Influence Competency / Advanced Competitive Selling (ACS) Neuroscience of Communication
• Strategic Approach Competency/ Portfolio Selling
• Business Analytics Competency /Next Best Action
• Copilot and AI capabilities

Learning solutions align with Gilead's commercial strategy, cross-functional competencies, and evolving business needs. Capability standards and scalable methods support sustained performance in business acumen, strategic account management, relationship building, communication, and field execution.

This role is eligible for remote work.

Key Responsibilities:

• Governance and development of common, scalable models that can be used across different business units and geographies.
• Lead cross-functional governance teams and engage senior stakeholders to align priorities, secure resources, and drive adoption of capability initiatives.
• Develop learning pathways, resources, and field activities that build business acumen, strategic relationships, account management, communication, and AI and Copilot skills, including prompting, agents, and automation.
• Design reinforcement activities, coaching resources, and performance support tools that sustain learning and its application on the job.
• Establish success metrics, evaluation methods, and executive reporting to assess capability adoption, organizational effectiveness, business outcomes, and return on investment.
• Partner with Learning Operations and Learning Technology to support program administration, reporting, learner communications, and execution.
• Evaluate and incorporate emerging technologies, digital learning solutions, and AI-enabled tools to improve capability development and field effectiveness.

Skills and Experience:

• Demonstrated success with governance in L&D common and enterprise thinking.
• Ability to translate commercial strategy, business priorities, and stakeholder needs into effective learning and capability development solutions.
• Strong project management skills, including planning, prioritization, stakeholder management, objective setting, meeting facilitation, and delivery of complex instructional design projects.
• Experience conducting stakeholder interviews and needs assessments, identifying performance gaps, and selecting appropriate learning design, development, and implementation approaches.
• Knowledge of emerging learning technologies, digital platforms, and AI-enabled solutions, with the ability to apply research, data analysis, measurement, and evaluation methods.
• Sound judgment in balancing immediate business needs with long-term priorities, a growth mindset, and a collaborative approach to continuous improvement.

Basic Qualifications:

Bachelor’s degree and twelve years of experience

OR

Master’s degree or MBA and ten years of experience

OR

Ph.D. with 8 years of relevant experience

Preferred Qualifications:

• Two years of successful management experience in the pharmaceutical or biotechnology industry.
• Two years of experience in commercial training or health education, plus experience leading training and project management.

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