Delivery Success Leader, Enterprise Systems

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

This is a full-time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Responsibilities

• Lead the end-to-end delivery of complex technology projects, programs, and enterprise initiatives, ensuring alignment with business objectives, scope, schedule, budget, quality, and expected outcomes.
• Establish and manage project governance, delivery frameworks, roadmaps, resource plans, business cases, financial forecasts, and executive reporting.
• Drive project execution using Agile, Waterfall, or hybrid methodologies, ensuring predictable delivery and continuous value realization.
• Partner with business stakeholders, Product Owners, and cross-functional teams to define requirements, prioritize work, and deliver measurable business outcomes.
• Facilitate Agile ceremonies, monitor delivery metrics, and drive continuous improvements in team performance, productivity, and delivery maturity.
• Manage project financials, including budgeting, forecasting, cost control, variance analysis, and benefits realization.
• Build and maintain strong relationships with business leaders, executives, vendors, and technology partners, serving as a trusted advisor and delivery leader.
• Provide executive-level communications, dashboards, governance updates, and data-driven recommendations to support decision-making and strategic planning.
• Lead stakeholder engagement, organizational change management, user adoption, training, and transition-to-support activities to maximize business value.
• Proactively identify, assess, and mitigate risks, issues, dependencies, assumptions, and constraints to ensure successful delivery outcomes.
• Oversee service readiness, operational transition, service performance, SLA adherence, and continuous service improvement initiatives.
• Leverage AI, automation, predictive analytics, and emerging technologies to improve project planning, delivery efficiency, reporting, forecasting, and operational effectiveness.
• Manage vendor relationships, contracts, delivery commitments, and resource capacity while ensuring accountability across all contributing teams.
• Collaborate across business, architecture, application, data, infrastructure, security, quality assurance, operations, and external partner teams to achieve delivery objectives.
• Promote a culture of accountability, innovation, collaboration, continuous learning, operational excellence, and compliance with enterprise governance, security, regulatory, and Responsible AI standards.

Minimum Qualifications

• Bachelor’s Degree.
• 8 or more years of progressive experience leading IT project delivery, delivery management, Agile program management, or related disciplines, including the successful execution of digital transformation, data, automation, and AI-enabled initiatives.

Preferred Qualifications

• 5 or more years of experience with Tableau and Alteryx.
• SQL certification, Tableau certification; Six Sigma or Lean certification

Additional Job Standards

• Demonstrated success delivering end-to-end projects and programs, from initiation through implementation, while driving business adoption, value realization, and measurable outcomes.
• Proven experience managing projects using both Agile and traditional project management methodologies, with the ability to apply the appropriate approach based on business needs and delivery objectives.
• Strong expertise in delivery orchestration, including cross-functional team leadership, stakeholder engagement, dependency management, risk mitigation, resource coordination, and execution across multiple workstreams.

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