Clinical Trial Material (Kitting) Third Shift Supervisor

We are seeking a Clinical Trial Material (Kitting) 3rd Shift Supervisor to join IQVIA Laboratories at Marietta, GA.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary:

Lead daily clinical trial material kitting operations in a regulated, high-volume production environment, ensuring on-time delivery, quality compliance, and strong team performance. Partner with Project Services, Warehouse, Logistics, Quality, and IT to maintain operational continuity and address production risks.

What You'll Be Doing:

• Lead, coach, train, and develop a team of approximately 15 direct reports
• Manage daily production schedules and prioritize urgent, same-day, future-dated, and business-critical work orders
• Serve as the first point of contact for production issues and escalate unresolved matters to CTM management
• Coordinate with Warehouse, Logistics, Quality, Project Services, and IT to prevent production delays and resolve operational issues
• Lead daily cross-functional meetings and communicate production priorities, risks, constraints, and performance updates
• Prepare production files and reports using LTMS, TOPCAT, QLIMS, Power BI, and other enterprise platforms
• Support root cause investigations involving quality incidents, customer complaints, operational incidents, and in-process deviations
• Ensure compliance with GMP, OSHA, SOP, training, and applicable regulatory requirements while supporting continuous improvement initiatives

What We Are Looking For:

• An associate's degree or educational equivalent is required
• 3-4 years relevant experience including 1 year in a leadership capacity and/or equivalent combination of education, training and experience
• Working knowledge of Microsoft Excel, Outlook, and PowerPoint
• Experience using production, laboratory, or enterprise systems; familiarity with LTMS, TOPCAT, QLIMS, and Power BI is beneficial
• Working knowledge of applicable hazardous goods shipping regulations and regulated manufacturing requirements
• Other Equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role:

• Effective leadership, coaching, and team-development skills in a fast-paced production environment
• Excellent organizational skills, attention to detail, and the ability to manage competing priorities
• Strong written and verbal communication skills with a customer-focused approach
• Ability to establish and maintain effective working relationships with employees, managers, clients, and cross-functional partners
• Flexibility to work core third-shift hours of 11:00 p.m. to 6:00 a.m., with potential coverage from 2:00 p.m. to 11:00 p.m. based on business needs
• Flexibility to support overtime, weekends, and holidays when required by critical business needs and accelerated clinical trial timelines

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $58,400.00 - $121,700.00. …