Clinical Specialist, CRM- Neptune, NJ

We anticipate the application window for this opening will close on - 11 Nov 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Cardiac Rhythm Management (CRM) portfolio delivers implantable pacing, defibrillation, and remote monitoring technologies that help clinicians manage cardiac rhythm disorders and improve patient outcomes. The team partners closely with physicians, electrophysiology labs, cath labs, clinics, and hospital staff to support therapy delivery, technical education, and ongoing patient management.
This field-based position supports the New Jersey territory and requires residence within the assigned geography. The role is primarily customer-facing and includes regular travel to hospitals, clinics, and customer accounts throughout the territory, with approximately 80% travel. Clinical Specialists participate in weekend, holiday, and occasional after-hours coverage to support customer and patient needs.

Support Cardiac Rhythm Management therapies and technologies by providing clinical expertise, technical support, customer education, and operational assistance across assigned customer accounts. This role partners with physicians, clinicians, and internal sales teams to optimize therapy adoption, deliver a high level of customer service, and support business objectives throughout the territory.

Primary Responsibilities

• Provide clinical and technical support for Cardiac Rhythm Management devices and therapies, including device interrogations, system checks, implants, and troubleshooting.
• Support physicians and clinical staff during procedures and follow-up care involving CRM technologies.
• Educate healthcare professionals and field partners on CRM products, therapies, and patient management solutions.
• Coordinate territory operational activities, including patient documentation, inventory management, equipment readiness, and coverage logistics.
• Partner with sales representatives and leadership to identify customer needs and support territory objectives.
• Monitor market activity and competitive trends and provide customer feedback to internal stakeholders.
• Maintain expertise in CRM products, therapies, software platforms, and emerging technologies through ongoing training and development.
• Travel throughout the assigned territory to support customer clinics, hospitals, meetings, and case coverage activities.

Required Qualifications

• High School Diploma and 6+ years OR Associate's Degree and 4+ years OR Bachelor's Degree and 2+ years of experience in healthcare, field sales, or roles utilizing complex mathematics, mechanical concepts, science, or computing.
• Valid driver's license with driving record that meets company standards.
• Active auto insurance and ability to travel extensively within the assigned territory.
• Ability to support weekend, holiday, and occasional after-hours customer coverage.
• Ability to meet vendor credentialing requirements.

Preferred Qualifications

• Bachelor's degree in Nursing, Life Sciences, or Biomedical Engineering.
• 2+ years of experience in a Cath Lab, Electrophysiology Lab, cardiology clinic, or hospital-based cardiology setting.
• Knowledge of medical terminology and the medical device industry.
• Experience with Microsoft Office applications and Salesforce.com.
• Experience supporting cardiac rhythm management, electrophysiology, or implantable cardiac device therapies.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

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