Associate Director, Pharmacy Innovation & Implementation - Johnson & Johnson HCS, Inc

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Marketing

Job Sub Function:

Multi-Family Marketing

Job Category:

People Leader

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Innovative Medicine’s Patient Engagement and Customer Solutions (PECS) team is recruiting a Director, Pharmacy Innovation & Implementation to be located in Titusville, NJ or Horsham, PA.

Job Description

Johnson & Johnson Innovative Medicine is recruiting for an Associate Director, Pharmacy Innovation & Implementation This role will contribute to a team focused on building and refining J&J’s overall pharmacy capability to deliver personalized, seamless and supportive experiences for patients starting and continuing treatment across the portfolio.

The Associate Director will identify capabilities, partners, technologies and innovative program approaches that can make J&J best-in-class in patient engagement through specialty pharmacy channels. The role will monitor industry trends, emerging pharmacy models and evolving data sources, and lead cross-functional efforts to improve performance.

This role reports to the Director, Pharmacy Innovation & Implementation.

Key Responsibilities

Pharmacy strategy and design: Collaborate to refine J&J’s overall pharmacy capability and strategy. Use accreditation principles, market assessments, competitive landscapes, voice of patient, voice of customer and industry trends to inform recommendations for capability design.

Patient-experience requirements: Monitor the effectiveness of operations against patient-experience metrics aligned with patient needs and brand objectives.

Operational excellence: Use patient analytics, voice of customer, benchmarking and compliance monitoring to lead continuous optimization of operations.

Data and analytics: Evolve data sources and analytical approaches to uncover insights about the patient journey and experience across J&J brands.

Strategic planning and innovation: Monitor trends in policy, pharmacy capabilities and models, pharmacy integration and acquisition, emerging channels, technology and innovation to inform proactive program changes and pharmacy network design for new launches.

Cross-functional leadership: Lead business partners and project teams in a complex, highly matrixed environment, with or without direct-report authority.

Culture and inclusion: Foster a culture of learning, smart risk-taking and experimentation within the team and among supplier partners, while contributing to an inclusive and equitable environment that values a diverse workforce.

Leadership, ethics and compliance: Demonstrate ethical, Credo-based leadership with strong knowledge of and respect for applicable legal, regulatory and compliance requirements.

About You

You are compassionate and empathetic, putting yourself in the shoes of the patients you support and the providers who care for them. You are passionate about delivering a support experience that patients will remember and hold internal teams and suppliers to a high standard. You welcome the challenge of a highly visible, highly accountable role where you can meaningfully affect patient health and well-being. You are energized by building new capabilities and ways of working, consistently deliver results and learn quickly when outcomes fall short of expectations.

Required Qualifications

• PharmD or BSPharm degree and an active, unrestricted pharmacist license in at least one U.S. jurisdiction.
• A minimum of 5 years of relevant health care, pharmaceutical, patient services, pharmacy, operations, access, technology implementation or related business experience.
• Strong strategy, innovation and analytical skills, with excellent overall business acumen.

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