Associate, Documentation

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Your Role At Baxter

The Documentation Associate I provides support for document and change control activities to help ensure accurate and timely product and system releases. This role assists with reviewing, processing, maintaining, and filing controlled documents according to established procedures. The Documentation Associate I supports daily documentation operations, responds to routine requests and questions, assists with audits and change control activities, and participates in project and process improvement teams as needed. This position is responsible for managing Iron Mountain/Records 365 archival and assisting other Document personnel as necessary.

What You'll Be Doing

Document Configuration & Product Data Management

• Review documentation for accuracy and compliance with procedures; release or reject as appropriate.
• Ensure all document and system elements are correctly identified, accurate, and assembled for review and approval.
• Author/Own internal documents as related to the Document Control Department.

Day-to-Day Support & SME Responsibilities

• Serve as a focal point for document control, change control processes/procedures, issues, or inquiries.
• Provide coaching for new Change Control Management Owners and Approvers.
• Communicate change status to originators and provide guidance to alternate documentation personnel.
• Provide backup support for other document personnel.
• Maintain Facility Employee Signature Files.
• Serve as the Iron Mountain/Records 365 Administrator/SME. Manage/maintain Redbooks.
• Document Number Assignment.
• Generate Inspection Checklist (ICL) for Manufacturing.
• Maintain Document Filing and Archiving.
• Office Supply Purchase Requests.
• Provide administrative and other support such as document requests and copier maintenance.
• Provide guidance and backup to the Documentation Clerk.
• Preparation, Scanning, Verification and Archival of Device History Records (DHRs).
• Perform other duties as assigned.

Change Control Governance Board (CCGB) Backup Support

• Prepare documentation, agendas, and minutes for CCGB meetings.
• Provide guidance to Change Owners on completing the CCGB initial meeting template and non-routine Change Control system/process functionalities (e.g., Change Amendments, Change Plan Amendments, Holds).

Audit Support

• Support internal and external audits, including ISO, CFR, Health Canada, MDSAP, and corporate audits.
• Assist with Change Control and Document Control requests during audits, including assembling Document Control/Change Control requests and presenting information to auditors.
• Prepare ad hoc reports (as requested by management) for planned internal/external audits.

What You'll Bring

• High school diploma or equivalent required.
• Two (2) or more years’ experience with Product Data Management / documentation systems or equivalent change control systems.
• Undefined
• Proficient with computers and in the use of Microsoft Office Suite.
• Experienced in document, data, and product configuration management, including change control.
• Strong verbal / written communication and problem-solving skills.
• Strong attention to detail with the ability to independently organize workload, perform under strict deadlines and changing priorities with minimal supervision.
• Ability to handle multiple tasks concurrently.
• Ability to communicate with all levels within the organization.
• Able to demonstrate responsiveness to customer needs, within job scope.
• Knowledge of Food & Drug Administration (FDA) Regulations and application of Good Manufacturing Practices.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing the duties of this job, the employee:

• Must be able to sit, stand, bend, stretch and walk throughout the workday.
• Must be able to lift at least 25 lbs.
• Work well under tight deadlines.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This is a manufacturing environment regulated by the Food & Drug Administration (FDA) and many other work rules to prevent damage to the product we manufacture.

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