Agentic AI Business Solutions (Field Business Capabilities), Sr Manager

Career Category

Marketing

Job Description

Neural Nexus – Agentic AI Business Solutions (Field), Sr. Manager

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What You Will Do

Let’s do this. Let’s change the world! In this vital role, the Neural Nexus – Agentic AI Business Solutions (Field), Sr Manager will bring deep field experience to help shape, execute, and drive adoption of AI-enabled field initiatives. This individual will partner across Field Leadership, Commercial, BAI, Digital, Data, and Technology to translate real-world field needs into Generative AI, Agentic AI, analytics, automation, and digital solutions that improve field effectiveness, productivity, and decision-making.

Strategic Leadership & Roadmap Development

• Bring deep field experience to help shape and prioritize AI initiatives that address real field needs, simplify workflows, and improve productivity and decision-making.
• Identify opportunities to apply Agentic AI, Generative AI, automation, and digital capabilities to meaningful field challenges.

End-to-End Management of NN Platform Lifecycle

• Manage assigned field AI initiatives from use-case definition through development, deployment, adoption, and optimization.
• Translate field needs and workflows into clear business requirements, partnering with BAI, Digital, Data, and Technology to build practical, fit-for-purpose solutions.
• Use field feedback and performance data to measure success and recommend improvements.

Cross-Functional Team Orchestration & Collaboration

• Serve as a key field subject matter partner, bringing field workflows, customer engagement, and user needs into solution design.
• Coordinate across Field, Commercial, BAI, Digital, Data, and Technology to align requirements and execution.
• Translate field challenges into actionable requirements and AI capabilities into practical field applications.

Executive Stakeholder Management & Strategic Communication

• Support engagement with Field Leadership and Commercial stakeholders, ensuring field perspectives inform AI and digital initiatives.
• Communicate progress, field feedback, risks, adoption readiness, and business impact for assigned initiatives.

Driving Platform Adoption & Value Realization

• Drive adoption by ensuring AI-enabled solutions solve meaningful field challenges and fit naturally into field workflows.
• Monitor adoption, user experience, productivity, and business impact to identify opportunities to increase value for field users.

Change Management & Continuous Improvement

• Coordinate field readiness, communications, training, and deployment activities for new AI-enabled capabilities.
• Establish field feedback loops to identify adoption barriers, emerging needs, and opportunities to continuously improve solutions.

Basic Qualifications

• Doctorate degree & 2 years of marketing, project management and/or agency experience, OR
• Master’s degree & 4 years of marketing, project management and/or agency experience, OR
• Bachelor’s degree & 6 years of marketing, project management and/or agency experience, OR
• Associate’s degree & 10 years of marketing, project management and/or agency experience, OR
• High school diploma / GED & 12 years of marketing, project management and/or agency experience

Preferred Qualifications

• Field Experience: Strong Biotechnology/Pharmaceutical field experience with a deep understanding of field workflows, customer engagement, and business needs.
• Field & Business Acumen: Ability to identify field challenges and opportunities where data, technology, automation, and AI can improve productivity and decision-making.
• AI Curiosity & Innovation: Strong interest in applying Generative AI, Agentic AI, and emerging technologies to solve practical field challenges.
• Cross-Functional Collaboration: Experience partnering across Field, Commercial, Analytics, Digital, Data, and Technology teams to translate business needs into practical solutions.

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