IT Director/Business Partner

Work Schedule

First Shift (Days)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Location:

• Office based(Hybrid) in Madison, WI, Wilmington, NC, Richmond, VA or Highland Heights, KY. Relocation assistance is NOT provided.

• Must be legally authorized to work in the United States without sponsorship.

• Must be able to pass a comprehensive background check, which includes a drug screening.

Summary:

The IT Director, IT Business Partner serves as the primary strategic interface between IT and an assigned CRG business division (ASD, Analytical Services Division). This role is accountable for developing deep business understanding, building trusted relationships with divisional business leadership, and ensuring IT strategy, capabilities, and roadmaps are aligned to business priorities.

This role exists to provide sustained focus on business engagement and strategic alignment—responsibilities that were previously absorbed by divisional IT leaders but could not receive sufficient attention alongside operational and delivery accountabilities.

Key Responsibilities:

Business Partnership & Strategic Alignment:

• Develop and maintain a deep understanding of the assigned division’s business strategy, operating model, priorities, and challenges.
• Serve as the primary IT relationship owner for divisional business leadership.
• Represent IT strategy, capabilities, and constraints clearly and consistently to the business.

Business Advocacy & Translation:

• Act as the voice of the business within IT, ensuring business context, objectives, and outcomes are well understood by IT leadership and delivery teams.
• Translate business strategy and needs into clear technology implications and opportunities (without owning delivery or demand execution).
• Ensure business leaders understand trade-offs, dependencies, and impacts of IT decisions.

Strategic Planning & Roadmap Alignment:

• Partner with enterprise IT leaders to align divisional business strategy with IT roadmaps and capability planning.

• Provide business context and input into enterprise planning, investment discussions, and prioritization forums led by PMO and IT Financial Management.

• Ensure divisional perspectives are accurately reflected in IT strategic plans.

Relationship & Communication Management:

• Build and maintain strong, trusted relationships with divisional executives and key stakeholders.
• Facilitate regular, structured communication between the business and IT on strategy, progress, risks, and outcomes.
• Proactively surface misalignment, emerging risks, or unmet needs to IT leadership.

Enterprise Alignment & Governance Awareness:

• Promote alignment with enterprise architecture, security, compliance, and governance standards.
• Advocate for enterprise solutions and reuse where they provide clear business value, while articulating legitimate divisional needs.
• Success Measures
• Strong trust and confidence from divisional business leadership in IT partnership.
• Clear alignment between divisional business strategy and IT strategy and roadmaps.
• Reduced misalignment, late-stage surprises, or rework caused by insufficient business engagement.
• Improved quality of strategic conversations between business and IT.

What This Role Is / Is Not:

• Is: A strategic, business-facing IT leader focused on alignment, advocacy, and partnership.
• Is Not: A PMO role, demand intake function, delivery owner, or project manager.

Education and Experience:

• Advanced Degree plus 6 years of experience, or bachelor's degree plus 8 years of experience in IT Operations or Systems Development. Preferred Fields of Study: Information Technology, Computer Science, or related field
• 6+ years of technical staff management experience
• 5+ years of project management or leadership experience
• 3+ years experience as IT business liaison working with senior management
• Strong leadership and team development capabilities
• Proven ability to direct through multiple management levels
• Experience managing departmental budgets and vendor relationships
• Expertise in coordinating regulatory and sponsor audits
• Strong understanding of IT compliance and regulatory requirements
• Excellence in strategic planning and cross-functional collaboration
• Advanced problem-solving and decision-making abilities
• Outstanding communication and interpersonal skills
• Ability to travel as needed• Proficiency in managing multiple priorities
• Client-focused approach with strong attention to detail
• Working knowledge of a laboratory environment (GMP, BioA, GCL)

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