Associate Director, Business Insights Lead

Job Description

Purpose

Reporting to the Director, Strategy, Analytics & Business Insights (SABI), the Associate Director, Business Insights serves as the primary analytical and strategic partner to the Clinical Site Management (CSM) organization. This role owns portfolio-level business insights for Clinical Site Management — translating complex, ambiguous business questions into data-driven analyses that directly inform Sr. Director and VP-level decisions across site strategy, study design, resourcing, and risk management. The Associate Director builds and sustains trusted relationships with Sr. Directors and their leadership teams across all geographic areas and across the clinical study lifecycle, ensuring SABI’s analytical capabilities are embedded into how every leader plans and executes their operation strategies.

Responsibilities

• Strategic Partnership & Stakeholder Engagement: Serve as the primary SABI point of contact and trusted advisor to Area heads and Clinical Field Excellence leadership, proactively identifying where data and analytics can resolve ambiguity in portfolio-level decisions.
• End-to-End Insight Delivery: Lead delivery of portfolio-level insights — from hypothesis generation and data identification through analysis, insight generation, and recommendations — following SABI’s hypothesis-driven problem-solving approach.
• Analytical Product Ownership: Own and evolve key analytical products for Clinical Site Management (e.g., site ID and allocation models, country/site performance benchmarking, enrollment scenario planning, operational trend analyses), ensuring they remain decision-relevant as portfolio priorities shift.
• Cross-Geographic Support — Americas to Europe to Intercontinental: Provide analytical and decision-support coverage to all global stakeholders, extending proven approaches where transferable and adapting them to country/region-specific needs.
• Business Need Translation: Partner with Sr. Directors and CSM leadership across all functions to translate emerging business needs into scoped, actionable analytical workstreams.
• Executive Communication: Influence Sr. Directors/VP-level decisions, tailoring communication to executive audiences.
• Risk & Gap Identification: Identify and escalate structural gaps or unaddressed risks within the CSM functions that are not yet visible to leadership, bringing an independent analytical lens to surface them.
• Cross-Functional Collaboration: Collaborate with SABI’s other leads (across CSL and CSM) and adjacent CAP functions (Study Feasibility & Analytics, Clinical Acceleration Solutions) to ensure consistency and reuse of analytical approaches across therapeutic areas.
• CDO-Wide Initiatives: Provide analytical and strategic support for priority CDO-wide initiatives, partnering across functions and applying SABI capabilities beyond assigned therapeutic areas to advance enterprise objectives.
• Team Capability Development: Provide project-based coaching and mentorship to junior team members and rotational analysts supporting SABI work, while maintaining accountability for the quality and analytical rigor of assigned outputs.
• Global Stewardship: Maintain a global mindset with an objective and long-term view of stakeholder needs across all CSM functions, balancing responsiveness to Sr. Director requests with SABI’s focus on high-impact, analytically complex work.

Qualifications

Required:

• Bachelor’s degree required; Master’s degree in Finance, Analytics, Business, or related quantitative field preferred
• 10+ years of relevant experience in business analytics, strategy, or a related client-facing analytical role, ideally within pharmaceutical, biotechnology, or healthcare. 5+ years of relevant experience for advanced degree holders (e.g. PhD, MD, PharmD)
• Demonstrated experience managing senior stakeholder relationships (Director/Sr. Director level or above), including delivering findings and recommendations to executive audiences
• Strong analytical and strategic decision-support skills, with the ability to translate ambiguous business questions into structured, data-driven analyses
• Excellent written and verbal communication skills; able to distill complex analyses into clear, actionable insights for non-technical audiences
• Experience with data analytics/visualization tools (e.g., SQL, Power BI, Excel)
• Proven ability to manage multiple concurrent workstreams independently, across more than one therapeutic area or stakeholder group, with sound judgment on prioritization and escalation
• Familiarity with clinical trial operations, drug development, or R&D processes
• Experience supporting multiple therapeutic areas or portfolios concurrently

Preferred:

• Prior people-management or mentoring experience
• Working knowledge of AbbVie systems and organizational structure

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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