Manager, Security Operations

Job Description

The Manager, Security Operations provides leadership and management oversight for Site Security Operations, direct oversight or operational support of the Security Operations Center, and security support for assigned affiliate locations. The position is responsible for protecting employees, facilities, assets, and business operations through effective security programs, emergency preparedness, incident response, training, and cross-functional coordination. This role provides oversight for proprietary site security personnel, supports consistent security standards across assigned sites, and partners with internal stakeholders, external agencies, and affiliate leadership to prepare for and respond to emergencies, security events, and other risks that may affect AbbVie personnel or operations.

Responsibilities:
• Lead, plan, develop, and direct site Security Operations and site security support for assigned affiliate locations to achieve business and security objectives.
• Provide management oversight for proprietary site security personnel, including performance expectations, staffing coordination, training, and operational readiness.
• Serve as the Global Security point of contact for assigned affiliate locations, partnering with site leadership to assess needs, address risks, and coordinate security support.
• Develop, implement, and maintain security and emergency response protocols with cross-functional stakeholders to reduce risk, support incident response, and protect employees, facilities, assets, and business operations.
• Coordinate response to adverse events affecting site or assigned affiliate locations, including security incidents, fire, chemical, health, weather, utility, and other operational disruptions.
• Provide timely security assessments, notifications, and situation updates to leadership, impacted personnel, site stakeholders, and appropriate business partners.
• Establish, maintain, and monitor Standard Operating Procedures, service expectations, and Key Performance Indicators for site Security Operations and assigned affiliate site support.
• Provide project management support for Global Security initiatives, site transitions, security technology implementations, and operational improvement efforts.
• Provide direct leadership and oversight of Security Operations Center operations, or support the Center through coordination, incident escalation, situational awareness, and continuity of service, based on assigned responsibilities.
• Manage security service contracts, vendor relationships, service expectations, performance requirements, and contract compliance.
• Provide financial and administrative support for security operations, including invoice review and validation, budget tracking, purchase order coordination, and reconciliation of contract-related expenses.
• Coordinate Global Security training and outreach for employees, security personnel, affiliate sites, and relevant internal or external groups.
• Ensure compliance with applicable corporate and divisional policies, procedures, regulatory requirements, and established security standards.

Qualifications

• Bachelor's degree in an area of study relevant to the position or equivalent experience is required; a master's degree is preferred.
• ASIS certification, such as Certified Protection Professional (CPP) or Physical Security Professional (PSP), is preferred.
• At least 10 years of progressive security leadership experience within a major corporation, law enforcement, military, or a comparable environment.
• Demonstrated ability to lead security personnel and influence cross-functional partners across multiple sites and geographic locations.
• Experience supporting site security operations, emergency preparedness, incident response, investigations, and business continuity coordination.
• Strong management presence, sound judgment, and the ability to lead during routine operations and high-impact events.
• Excellent written and verbal communication skills, including the ability to communicate effectively with site leadership and senior management.
• Strong project management, stakeholder coordination, and problem-solving capabilities.
• Knowledge of physical security systems and security technology is preferred.
• Familiarity with and proficiency in Artificial Intelligence (AI) tools, including the ability to appropriately apply AI to improve analysis, reporting, administrative efficiency, and security operations, is preferred.
• Ability to travel to assigned affiliate locations based on operational and business needs.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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