Director - QualityOne Strategy Operations

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Director, Strategy Operations serves as the primary strategic and operational partner to the QualityOne business unit CEO, bridging top-level vision with cross-functional execution across the QualityOne organization. Acting as a trusted extension of executive leadership, this role ensures the CEO and senior team have the data integrity, performance visibility, and analytical insights needed to make informed decisions and drive business growth.

Working closely with other internal business partners, you will lead executive reporting, oversee revenue and pipeline analytics, and establish data governance. Beyond commercial analytics, you will lead key strategic initiatives, track operational performance and maintain growth plans, supporting go-to-market execution for expansion, and driving cross-functional accountability across the business. You will partner directly with Strategy and Commercial leadership to build, operationalize, and scale the go-to-market engine for launching new products and entering new industry verticals.

This is a high-impact opportunity to stand at the center of QualityOne’s growth. Working alongside executive leadership, you will help shape commercial strategy, guide expansion, and turn operational insights into business results. If you thrive on solving complex operational challenges and serving as a force multiplier, this role provides an exceptional platform to build and lead.

About QualityOne

QualityOne is Veeva’s cloud-based Quality Management platform designed for enterprise organizations across regulated industries such as consumer-packaged goods, food and beverage, and chemical. By bringing quality management, document control, and supplier collaboration into a single cloud environment, QualityOne helps companies ensure quality, streamline compliance, and speed product execution.

What You'll Do

Strategy Operations & Executive Support

• Growth Plan Execution: Partner with the CEO and strategy team to build and track performance against strategic growth plans, key milestones, and business unit plan assumptions.
• Commercial & Pricing Analysis: Conduct industry-specific pricing, packaging, and commercial analyses to inform strategic positioning and profit optimization.
• Market Research & Planning: Support the strategy team in evaluating and planning entry into new vertical markets through research and analysis, data analysis and cross-team project management.
• Cross-Functional Launch Management: Lead cross-team operational readiness and project execution to ensure seamless, on-time delivery for new product launches and market expansions.

Executive Intelligence & Commercial Operations

• Leadership Reporting: Own executive-level performance reporting, working with finance and sales ops to construct, maintain, and analyze dashboards for the leadership team to track core KPIs, ARR/CARR, pipeline velocity, and overall business health.
• Strategic Insights & Advisory: Conduct deep-dive analyses on revenue trends, win/loss metrics, and operational bottlenecks, translating raw data into actionable strategic recommendations.
• Data Integrity & Governance: Enforce process and data quality standards across the organization, audit CRM data hygiene, and ensure accurate forecasting for executive decision-making.

General Operations & Leadership Alignment

• Cross-Functional Accountability: Drive operating alignment across Strategy, Sales, Marketing, and Product teams, advancing priority initiatives and keeping them on schedule.
• Executive Cadence & Governance: Plan and execute recurring executive leadership meetings, business reviews, cross-functional alignment sessions, and strategic planning retreats.
• Strategic Projects: Lead high-priority, cross-departmental special projects on behalf of the CEO to address emerging business needs.

Requirements

• Professional Experience: 10+ years of progressive experience in business operations, strategy, consulting, or revenue operations within B2B SaaS or technology.

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