Senior Manager, Total Rewards

About this opportunity:

At Freenome, we are seeking a Senior Manager, Total Rewards for a role with high ownership, strategic influence, and direct execution. You will lead and co-own our end-to-end total rewards strategy, equally balancing strategic design and hands-on operational leadership across both compensation and benefits programs as a newly public company. This role is responsible for overseeing and personally executing recurring processes, resolving complex employee and vendor escalations, and maintaining rigor, administrative accuracy, and compliance across all program workflows.

This role is expected to partner closely with People, Payroll, Finance, Legal, brokers, carriers, and other external advisors. They bring sound judgment, strong follow-through execution, and an understanding of the confidentiality, documentation, controls, and cross-functional coordination required in a public-company environment. This is a senior individual contributor role with meaningful program ownership and influence. You will have a significant impact on the continued growth of an organization dedicated to changing the entire landscape of cancer.

The role reports to the Senior Director, Total Rewards and Talent Acquisition. This will be a Hybrid role (3-4 days/week) based in our Brisbane, California headquarters.

What you’ll do:

Benefits and Wellness Management

• Lead and take full operational ownership of day-to-day health and wellbeing benefits strategy and administration, including executing enrollments, terminations, leaves, wellness initiatives, and plan updates for medical, dental, vision, life, disability, 401k, and voluntary programs.
• Execute hands-on processing for new-hire enrollments, qualifying life events, annual open enrollment, and employee status changes directly in the HRIS and carrier portals.
• Develop and manage employee wellness initiatives in partnership with key stakeholders, offering activities, education, and resources that support a healthy, balanced lifestyle and strengthen a culture of well-being.
• Act as the primary point of contact for employee inquiries (i.e. slack, email, and in-person interactions), directly investigating and resolving benefits questions, claim issues, and coverage escalations.
• Partner with brokers (medical, leave of absence, 401k and wellbeing), carriers, vendors, Payroll, HR Operations, and other internal teams to resolve cases, coordinate plan administration, and maintain service quality.
• Audit, reconcile, and process monthly benefit billing invoices, vendor files, and payroll deduction feeds; investigate and fix discrepancies directly with Payroll and carriers.
• Drive annual open enrollment execution by building timelines, performing HRIS system setup and user acceptance testing, drafting employee communications, and running post-enrollment audits.
• Maintain accurate benefits documentation, employee resources, plan summaries, procedures, and internal guidance.
• Execute required compliance filings, audits and testing throughout the year (e.g., Form 5500, ACA reporting, non-discrimination testing) in close partnership with external brokers and advisors.
• Support renewals and program changes by gathering data, preparing analyses, tracking decisions, and coordinating implementation.
• Identify recurring questions, service issues, and process gaps; recommend practical improvements to the employee experience and administrative workflow.

Compensation and Rewards

• Lead and execute cycle operations for annual compensation planning, including updating job structures, configuring pay ranges, auditing manager entries, and updating employee compensation records.
• Perform market pricing and salary benchmarking across survey databases (e.g., Radford/Aon, Pave) for new roles, promotions, and annual market adjustments, ensuring robust compensation structures aligned with market standards.
• Prepare comprehensive compensation reports, equity models, and analyses, validate data, and summarize findings for executive leadership and Compensation Committee review.
• Audit calculations for annual and quarterly bonus payouts, execute proration formulas, generate reward statements, and transmit accurate payout files to Payroll.
• Oversee routine equity grant administration tracking and coordinate approved equity schedules with Stock Admin, Legal, and Finance to ensure timely system entry, vesting reconciliation, and public company compliance.
• Maintain accurate compensation records and support established review and approval workflows.
• Drive the preparation of compensation data, slides, and materials used for internal governance, Compensation Committee meetings, audit support, and public-company reporting processes.
• Contribute to clear employee communications about compensation, benefits, and total rewards programs.

Program Ownership and Partnership

• Build, maintain, and directly manage standard operating procedures (SOPs), administrative calendars, tracking sheets, and internal SOX control checklists.

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